Our enchanting property in the heart of Cape Town, where the slopes of Lion’s Head meet the Atlantic Ocean, is a luxurious retreat that feels like home. We take great pride in sharing the beauty, bounty and diversity of our vibrant city with guests, showcasing the very best of South Africa through the heartfelt hospitality of our Ellerman House family.
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Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
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With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
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Our enchanting property in the heart of Cape Town, where the slopes of Lion’s Head meet the Atlantic Ocean, is a luxurious retreat that feels like home. We take great pride in sharing the beauty, bounty and diversity of our vibrant city with guests, showcasing the very best of South Africa through the heartfelt hospitality of our Ellerman House family.
Destination:
Perched on the slopes of Lion's Head in the prestigious Bantry Bay neighborhood of Cape Town, South Africa, Ellerman House offers a luxurious retreat with breathtaking views of the Atlantic Ocean. This elegant boutique hotel combines classic charm with contemporary sophistication, providing a serene and exclusive haven for discerning travelers. Its prime location offers easy access to Cape Town’s vibrant city center, pristine beaches, and renowned landmarks, making it an ideal base for exploring the beauty and culture of the region.
Experience:
Ellerman House offers an unparalleled experience of luxury and tranquility. Guests can enjoy meticulously curated art collections, indulge in world-class dining, and relax in opulent accommodations. The hotel’s serene gardens, stunning terraces, and infinity pool create a perfect setting for relaxation and rejuvenation. Personalized service and attention to detail ensure that each guest's stay is unique and memorable, with a range of bespoke experiences tailored to individual preferences.
Purpose:
Ellerman House is committed to sustainability, cultural preservation, and community support. The hotel practices responsible tourism by minimizing its environmental impact through eco-friendly initiatives such as energy-efficient systems, waste reduction, and sustainable sourcing of products. Additionally, Ellerman House actively supports local artists, promotes South African culture, and engages in community outreach programs to uplift and empower the local community, creating meaningful and lasting positive impacts.
Wildlife:
While Ellerman House is situated in an urban environment, it is close to several natural attractions where guests can experience local wildlife. The nearby Table Mountain National Park and Kirstenbosch Botanical Gardens are home to diverse flora and fauna, including endemic plant species, birds, and small mammals. Coastal excursions can also be arranged to observe marine wildlife such as Cape fur seals, penguins, and even seasonal whale watching.
Wine and Culinary Experience:
Ellerman House offers exceptional culinary experiences that celebrate the flavors of South Africa. Guests can dine at the hotel’s gourmet restaurant, where seasonal menus feature locally sourced ingredients and innovative dishes. The Wine Gallery showcases an extensive collection of South African wines, providing curated wine tastings and pairing experiences. Guests can also enjoy private dining options and bespoke culinary events tailored to their tastes.
Emporium Safari Luxury Ellerman House
Experience
the epitome of luxury at Ellerman House Villas in Cape Town. Discover
elegant accommodations, stunning ocean views, and personalized service
in the heart of Bantry Bay.
Nestled
in the prestigious neighborhood of Bantry Bay, overlooking the azure
waters of the Atlantic Ocean, Ellerman House Villas epitomize luxury
living in Cape Town. Offering a blend of opulent accommodations,
impeccable service, and breathtaking views, these villas provide an
unforgettable escape for discerning travelers seeking the ultimate
indulgence.
Our enchanting property in the heart of Cape Town, where the slopes of Lion’s Head meet the Atlantic Ocean, is a luxurious retreat that feels like home. We take great pride in sharing the beauty, bounty and diversity of our vibrant city with guests, showcasing the very best of South Africa through the heartfelt hospitality of our Ellerman House family.
Amenities
24/7 Front Desk
Access by air
Access by road
Accommodations
Air Conditioning/Heating
Bar
Child minding
Concierge Services
Dining Area
Dining Facilities
Fitness Center
Laundry service
Lounge Area
Parking Facilities
Spa facility
Wi-Fi Available
Wine Cellar
Activities
Table Mountain Excursions: Explore the iconic Table Mountain with guided hikes, cable car rides, and panoramic views of Cape Town and its surroundings. The mountain is a natural wonder and offers diverse flora and fauna.
Robben Island Tours: Visit the historic Robben Island, where Nelson Mandela was imprisoned. Guided tours provide insights into South Africa's history and the struggle for freedom.
Wine Tours: Discover the renowned Cape Winelands with guided tours to nearby Stellenbosch, Franschhoek, and Paarl. Sample exceptional wines and enjoy the scenic beauty of the vineyards.
Art Tours: Explore Ellerman House’s extensive art collection, which features works by prominent South African artists. Private art tours provide in-depth insights into the collection and the country's rich artistic heritage.
Facilities
Luxury Accommodation: Ellerman House features individually designed rooms and suites, each with its own unique character and stunning ocean or garden views. The accommodations combine classic elegance with modern comforts, offering luxurious amenities and personalized touches to ensure a memorable stay.
Dining: The hotel’s dining options include a gourmet restaurant that serves innovative and seasonally inspired cuisine. Guests can also enjoy light meals and beverages on the terraces or in the lounge, all accompanied by panoramic views of the Atlantic Ocean.
Spa and Wellness: The Ellerman House Spa provides a range of treatments designed to relax and rejuvenate. Guests can enjoy personalized spa therapies, including massages, facials, and body treatments, in a serene and luxurious setting.
Fitness Center and Pool: The hotel offers a well-equipped fitness center and a stunning outdoor infinity pool, allowing guests to maintain their fitness routine and unwind while enjoying breathtaking ocean views.
F&Q
What is the best time to visit Ellerman House? The best time to visit Ellerman House is during the summer months (November to March), when the weather is warm and ideal for outdoor activities and sightseeing. However, Cape Town offers attractions and events year-round, making any time a good time to visit.
Is Wi-Fi available at Ellerman House? Yes, complimentary Wi-Fi is available throughout Ellerman House, ensuring guests can stay connected during their stay. High-speed internet access is provided in all rooms and public areas.
Are children allowed at Ellerman House? While Ellerman House primarily caters to adult guests, children over the age of 14 are welcome. The hotel offers a sophisticated and tranquil environment, ideal for those seeking a peaceful and luxurious retreat.
What should I pack for my stay at Ellerman House? Guests should pack comfortable and stylish clothing suitable for urban exploration, dining, and outdoor activities. Essentials include sunscreen, hats, sunglasses, and a light jacket or sweater for cooler evenings. Don’t forget a camera to capture the stunning views and memorable moments.
Are guided activities included in the room rate? While some guided activities and tours may be offered as part of special packages, most excursions and experiences are available at an additional cost. Guests are encouraged to inquire about available packages and inclusions when booking.
Can I arrange private excursions and activities? Yes, guests can arrange private excursions and activities tailored to their interests at Ellerman House. The concierge team is available to assist with organizing personalized experiences, including private wine tastings, exclusive tours, and special events.
What safety measures are in place at Ellerman House? Ellerman House follows stringent health and safety protocols to ensure the well-being of guests and staff. Enhanced cleaning procedures, social distancing measures, and sanitization stations are implemented throughout the hotel. Staff members adhere to hygiene guidelines and wear personal protective equipment as needed to maintain a safe and comfortable environment for all.
Amenities
Amenities Not Found
Address
180 Kloof Rd, Bantry Bay, Cape Town, 8005, South Africa
Internet
Children policy
Children over 12 years of age are welcome at Ellerman House.
Children of all ages are welcome in Villa One and over 8 years of age in Villa Two.
No pets allowed.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
Check-in and Check-out: 14h00 / 11h00
Child and Pet Policy:
Children over 12 years of age are welcome at Ellerman House.
Children of all ages are welcome in Villa One and over 8 years of age in Villa Two.
No pets allowed.
Reservations:
Please note that all rates are quoted in ZAR (Rand) and are subject to change.
Rates are quoted inclusive of VAT at 15%, where applicable (subject to change).
All major credit cards are accepted.
Confirmation and Payment:
Written confirmation is needed within 14 days of reservation, failing which Ellerman House reserves the right to
cancel the reservation.
20% non-refundable deposit of accommodation is required on receipt of written confirmation.
The full balance of accommodation is payable 6 weeks prior to the date of arrival.
Cancellations:
All bookings confirmed in writing will be liable for 20% of
full accommodation if cancelled earlier than 31 days of arrival.
50% of full accommodation is payable if cancellations are made within 30 days of arrival.
The full accommodation account is payable if cancellations are made within 7 days of date of arrival.
In the event of premature departure the full duration of the stay, as originally booked and confirmed, will apply.
Refunds of deposits/prepayments for bookings are at the discretion of management and are dependent on the
ability to re-sell the room/s.
Minimum length of stay restrictions:
Minimum length restrictions will be applied to the following periods on a stay through basis:
Minimum 5 night stay: 20 December – 10 January.
Minimum 3 night stay: 11 January – 28 February.
Rates include:
Too many to list here; please view inclusions on our website or ask our friendly reservations team.
Rates exclude:
Lunch and dinner, wine, Champagne and invited guests’ meals and drinks.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
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You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
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If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
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- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Check-in and Check-out: 14h00 / 11h00
Child and Pet Policy:
Children over 12 years of age are welcome at Ellerman House.
Children of all ages are welcome in Villa One and over 8 years of age in Villa Two.
No pets allowed.
Reservations:
Please note that all rates are quoted in ZAR (Rand) and are subject to change.
Rates are quoted inclusive of VAT at 15%, where applicable (subject to change).
All major credit cards are accepted.
Confirmation and Payment:
Written confirmation is needed within 14 days of reservation, failing which Ellerman House reserves the right to
cancel the reservation.
20% non-refundable deposit of accommodation is required on receipt of written confirmation.
The full balance of accommodation is payable 6 weeks prior to the date of arrival.
Cancellations:
All bookings confirmed in writing will be liable for 20% of
full accommodation if cancelled earlier than 31 days of arrival.
50% of full accommodation is payable if cancellations are made within 30 days of arrival.
The full accommodation account is payable if cancellations are made within 7 days of date of arrival.
In the event of premature departure the full duration of the stay, as originally booked and confirmed, will apply.
Refunds of deposits/prepayments for bookings are at the discretion of management and are dependent on the
ability to re-sell the room/s.
Minimum length of stay restrictions:
Minimum length restrictions will be applied to the following periods on a stay through basis:
Minimum 5 night stay: 20 December – 10 January.
Minimum 3 night stay: 11 January – 28 February.
Rates include:
Too many to list here; please view inclusions on our website or ask our friendly reservations team.
Rates exclude:
Lunch and dinner, wine, Champagne and invited guests’ meals and drinks.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
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Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
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Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
What is the best time to visit Ellerman House? The best time to visit Ellerman House is during the summer months (November to March), when the weather is warm and ideal for outdoor activities and sightseeing. However, Cape Town offers attractions and events year-round, making any time a good time to visit.
Is Wi-Fi available at Ellerman House? Yes, complimentary Wi-Fi is available throughout Ellerman House, ensuring guests can stay connected during their stay. High-speed internet access is provided in all rooms and public areas.
Are children allowed at Ellerman House? While Ellerman House primarily caters to adult guests, children over the age of 14 are welcome. The hotel offers a sophisticated and tranquil environment, ideal for those seeking a peaceful and luxurious retreat.
What should I pack for my stay at Ellerman House? Guests should pack comfortable and stylish clothing suitable for urban exploration, dining, and outdoor activities. Essentials include sunscreen, hats, sunglasses, and a light jacket or sweater for cooler evenings. Don’t forget a camera to capture the stunning views and memorable moments.
Are guided activities included in the room rate? While some guided activities and tours may be offered as part of special packages, most excursions and experiences are available at an additional cost. Guests are encouraged to inquire about available packages and inclusions when booking.
Can I arrange private excursions and activities? Yes, guests can arrange private excursions and activities tailored to their interests at Ellerman House. The concierge team is available to assist with organizing personalized experiences, including private wine tastings, exclusive tours, and special events.
What safety measures are in place at Ellerman House? Ellerman House follows stringent health and safety protocols to ensure the well-being of guests and staff. Enhanced cleaning procedures, social distancing measures, and sanitization stations are implemented throughout the hotel. Staff members adhere to hygiene guidelines and wear personal protective equipment as needed to maintain a safe and comfortable environment for all.
Enquiry Form
Become a Partner
Ellerman House
Ellerman House
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
Check-in and Check-out: 14h00 / 11h00
Child and Pet Policy:
Children over 12 years of age are welcome at Ellerman House.
Children of all ages are welcome in Villa One and over 8 years of age in Villa Two.
No pets allowed.
Reservations:
Please note that all rates are quoted in ZAR (Rand) and are subject to change.
Rates are quoted inclusive of VAT at 15%, where applicable (subject to change).
All major credit cards are accepted.
Confirmation and Payment:
Written confirmation is needed within 14 days of reservation, failing which Ellerman House reserves the right to
cancel the reservation.
20% non-refundable deposit of accommodation is required on receipt of written confirmation.
The full balance of accommodation is payable 6 weeks prior to the date of arrival.
Cancellations:
All bookings confirmed in writing will be liable for 20% of
full accommodation if cancelled earlier than 31 days of arrival.
50% of full accommodation is payable if cancellations are made within 30 days of arrival.
The full accommodation account is payable if cancellations are made within 7 days of date of arrival.
In the event of premature departure the full duration of the stay, as originally booked and confirmed, will apply.
Refunds of deposits/prepayments for bookings are at the discretion of management and are dependent on the
ability to re-sell the room/s.
Minimum length of stay restrictions:
Minimum length restrictions will be applied to the following periods on a stay through basis:
Minimum 5 night stay: 20 December – 10 January.
Minimum 3 night stay: 11 January – 28 February.
Rates include:
Too many to list here; please view inclusions on our website or ask our friendly reservations team.
Rates exclude:
Lunch and dinner, wine, Champagne and invited guests’ meals and drinks.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform: www.ec.europa.eu/consumers/odr
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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