An Exquisite Fusion of Luxury and Wilderness in the Heart of the Okavango Delta
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An Exquisite Fusion of Luxury and Wilderness in the Heart of the Okavango Delta
Destination: Surrounded by riverine forests and vast floodplains, Jao is the archetypal Okavango Delta camp and a lush haven for wildlife. The camp (rebuilt in 2019, in its same picturesque location), isan architectural masterpiece designed to flow with nature and delight at every turn.
Guests may choose between five expansive safari suites, or two ultra-luxe villas with private plunge pools and their own private butlers, chefs, guides and vehicles. This is the perfect Delta hideaway for small groups, families or couples.
Experience: Jao invites you in to explore by boat, (when the waters rise), vehicle or on guided nature walks. Go in search of wildlife on game drives on Hunda Island where predator and prey encounters abound. Capture wonderful photos of elephants, hippos and countless antelopes. Glide silently in a mokoro (fibreglass ‘dugout’ canoe) and immerse yourself in nature. Enjoy a surprise outdoor breakfast alongside a herd of zebras; or sundowners while floating down the Delta; have a thrilling sleep-out in the Star Bed under a chandelier of stars. Catch-and-release fishing, nature walks, glorious spa treatments, all served with immaculate attention to detail and warm hospitality, complete the ultimate guest experience.
Purpose: Keep your ears open for a hundred different bird calls. Spy a tiny painted reed frog, or elephants padding silently past camp. Follow lions across the floodplains. We work tirelessly for the conservation of the Okavango Delta and its unique ecosystem – the waters and the dry land, and the plants, birds and wildlife that call it home.
Wildlife: Untamed and unfenced, the game viewing here is spectacular. Spot huge herds of red lechwe, followed by their primary predator – lions. Marvel at iconic African animals like elephants, buffalos, leopards, tsessebe, zebras, hippos, crocodile and the rare sitatunga. Look out for Meyer's parrot, African harrier hawk, black heron, coppery-tailed coucal, and black crake – just a few of the avian treasures that call the Delta home.
Jao: The camp is a sculptural marvel of natural and recycled materials – of steel, wood, and glass. Jao boasts towering, spacious interiors that embrace the light and the bush and feature striking design elements, curated to create the ultimate African safari experience.
Guests can look forward to the highest standards of luxury in the five expansive suites and two ultra-luxe villas. Each was individually handcrafted and is furnished with vintage-style fittings and a sala for afternoon siestas.
Built into the towering trees, the elaborate two-storey main area continues to impress. It includes a striking gallery-museum and library, an impressive wine cellar and traditional boma for dining under the stars. One of the camp’s signature design features is the marvellous bird’s nest-styled pool gazebo on the edge of the water. The perfect spot for guests to unwind and soak in the glorious views. Our award-winning spa offers a wide range of soothing massage therapies.
At night, the romantic Star Bed invites a once-in-a-lifetime experience – a night in the wilderness*.
* Please note this is a seasonal option when water levels permit.
An Exquisite Fusion of Luxury and Wilderness in the Heart of the Okavango Delta
Amenities
Gym
Spa facility
Swimming pool
Activities
Activities
Jao – Mokoro Excursion *
There is no better way of viewing the Delta and its wildlife than adventuring by traditional mokoro (dugout canoe). Drift across Botswana's Okavango floodplains, the world's largest freshwater, inland delta. The riverine forest surrounding Wilderness Jao are ideal for spotting smaller creatures amongst the papyrus reeds. * Water levels permitting.
Jao – Boating *
A boating excursion allows us to reach and explore the more distant waterways and clear, deep channels. Explore the iconic Delta floodplains at Wilderness Jao. * Water levels permitting.
Jao – Fishing *
Fishing with a limited supply of basic equipment (spinner rods and a small range of lures) is on offer seasonally on a catch and release basis. * Note that fishing is seasonal as it is prohibited by Botswana law in January and February due to breeding purposes.
Jao – Game Drives
Morning and afternoon game drives are offered in open 4x4 vehicles, and reveal the spectacular wildlife diversity of the vast floodplains. Traverse the iconic Jao Reserve in search of game ranging from the elusive Pel’s fishing-owl, to the infamous ‘Jao Mafia’ mongoose gang, to a myriad of big cats, to co-habiting crocodiles and hippos, to a multitude of antelope species, buffalo, and elephant herds.
Jao – Night Drives
Night drives with spotlights allow you to find those nocturnal animals you wouldn’t see during the day. Please note that during high water levels, night drives are not possible.
Jao – Full-Day Game Drives & Picnics
Jao rests under a fantastic tree canopy on its own remote island, surrounded by a watery garden of channels, reeds, and lilies. A 45 minute boat ride from Jao, you can enjoy a full-day game drive, along with a picnic, on wildlife-rich Hunda Island.
Jao – Unwind in the Wilderness at the Jao Spa
Tucked away in amongst palms for privacy, overlooking lush waterways, the Wilderness Jao Spa is an exquisite setting from where you can rest, relax and feel utterly restored. A full menu of therapies from facials to manicures, and a range of signature massage options, may be experienced. A treatment is bound to further inspire guests to fully appreciate Jao's extraordinary holistic offering.
Jao – Gym
Stay active and energised amid the wild beauty Jao. The well-equipped gym (treadmill, elliptical trainer, punch bag for boxing, stationary exercise bicycle, exercise mats, medicine ball, skipping ropes and a range of free weights) is a haven for a refreshing workout with a view of the magnificent floodplains.
Jao – Visit Jao's Museum & Gallery
A fascinating feature at Jao is the museum and gallery, with its emphasis on learning and knowledge sharing of the area and its denizens, from a metres high giraffe skeleton, to geographical maps. In addition, a series of botanical pressings by EE Galpin, known as the 'Prince of Collectors' and one of the pre-eminent botanists of his time, is beautifully showcased here. In fact, he was the great-grandfather of Cathy Kays, co-owner of Jao. Included is a fascinating history of the Kays family, who have been rooted in Botswana since the 19th century and today based in Maun, operating Ngamiland Adventure Safaris (NAS) and other ventures.
Facilities
Facilities
Property Facilities
Bar
Gym
Internet Access (Complimentary)
Library
Pool
Private Vehicle Available
Spa
Room Facilities
Air Conditioning
Bath
Electrical Outlets
En-Suite
Fan
Fireplace
Hair Dryer
Internet Access (Complimentary)
Laundry Service (Complimentary)
Lounge Area
Mini Bar
Mosquito Nets
Outside Shower
Plunge Pool
Sala
Tea / Coffee
Verandah
Available Services
Credit Card
Activities on Site
Bird Watching
Boating
Catch-and-release Fishing
Game Drives
Mokoro Excursion
Night Drives
Sleep Outs
Walks (Guided)
Activities Nearby
Cultural Tours
Helicopter Scenic Flights
F&Q
1. Where is Jao Camp located, and what makes it a unique safari destination?
Jao Camp is nestled amidst riverine forests and vast floodplains, offering a picturesque setting in the heart of the Okavango Delta in Botswana. Renowned for its architectural brilliance and seamless integration with nature, the camp provides an unparalleled luxury safari experience. Whether guests choose the expansive safari suites or ultra-luxe villas, complete with private plunge pools and personalized service, Jao Camp promises an unforgettable retreat for small groups, families, or couples.
2. Do I need a visa to visit Botswana for my stay at Jao Camp?
Most travelers to Botswana require a visa, which can often be obtained upon arrival at the airport or border entry points. However, visa requirements may vary depending on your nationality. It's recommended to check the specific visa regulations before travel to ensure a hassle-free entry process.
3. How can I get to Jao Camp?
Guests typically access Jao Camp by flying into Maun, Botswana's tourism hub, and then arranging a light aircraft transfer to the camp's private airstrip. From there, a short boat transfer or game drive transports guests to the camp, allowing them to immerse themselves in the enchanting wilderness of the Okavango Delta. The camp's staff can assist in organizing transfers and logistics to ensure a seamless journey.
4. Are there any health concerns or vaccinations I should be aware of before visiting Jao Camp?
While traveling to Botswana is generally safe, it's advisable to consult with a healthcare professional or travel clinic before your journey. Routine vaccinations such as tetanus, diphtheria, and hepatitis A are typically recommended. Malaria prophylaxis is also advised, particularly as the Okavango Delta is located in a malaria-endemic region. Guests should take precautions against mosquito bites and carry necessary medications.
5. What wildlife experiences can I expect during my stay at Jao Camp?
Jao Camp offers exceptional wildlife encounters amidst the untamed beauty of the Okavango Delta. Guests can embark on game drives, guided nature walks, or mokoro excursions to explore the diverse habitats and spot iconic African animals such as elephants, lions, buffalos, leopards, and hippos. Birdwatchers will delight in the rich avian diversity, with numerous species calling the Delta home.
6. How does Jao Camp contribute to the conservation of the Okavango Delta ecosystem?
Jao Camp is committed to the conservation of the Okavango Delta and its unique ecosystem. Through sustainable tourism practices and conservation initiatives, the camp strives to protect the rich biodiversity of the Delta, including its flora and fauna. Guests have the opportunity to learn about these conservation efforts during their stay, fostering a deeper appreciation for the natural wonders of the Okavango Delta.
Amenities
Amenities Not Found
Address
Okavango Delta, Botswana
Internet
Children policy
Min. 6 years additional cost for private activities
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
Fully Inclusive: Per villa per night - maximum 4 guests
1. The Jao Villas (2) sleep four people each in two identical guest rooms sharing a main area.
2. They are priced on a sole use basis, per night - i.e. the total villa rate applies regardless of whether you have 1, 2, 3 or 4 guests.
3. FI rate includes accommodation, meals, private vehicle and guide for activities, services of a private chef, park fees, laundry and all local drinks - excludes premium imported brands and
champagne.
4. On request, and subject to availability, it is possible to accommodate up to 5 or 6 people in the villa, as long as the extra person is a child between the ages of 6 and 16 years. They will be
accommodated on a couch in the bedroom that converts to a bed, at an additional rate applies. Please contact your Travel Designer for pricing.
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Fully Inclusive: Per villa per night - maximum 4 guests
1. The Jao Villas (2) sleep four people each in two identical guest rooms sharing a main area.
2. They are priced on a sole use basis, per night - i.e. the total villa rate applies regardless of whether you have 1, 2, 3 or 4 guests.
3. FI rate includes accommodation, meals, private vehicle and guide for activities, services of a private chef, park fees, laundry and all local drinks - excludes premium imported brands and
champagne.
4. On request, and subject to availability, it is possible to accommodate up to 5 or 6 people in the villa, as long as the extra person is a child between the ages of 6 and 16 years. They will be
accommodated on a couch in the bedroom that converts to a bed, at an additional rate applies. Please contact your Travel Designer for pricing.
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1. Where is Jao Camp located, and what makes it a unique safari destination?
Jao Camp is nestled amidst riverine forests and vast floodplains, offering a picturesque setting in the heart of the Okavango Delta in Botswana. Renowned for its architectural brilliance and seamless integration with nature, the camp provides an unparalleled luxury safari experience. Whether guests choose the expansive safari suites or ultra-luxe villas, complete with private plunge pools and personalized service, Jao Camp promises an unforgettable retreat for small groups, families, or couples.
2. Do I need a visa to visit Botswana for my stay at Jao Camp?
Most travelers to Botswana require a visa, which can often be obtained upon arrival at the airport or border entry points. However, visa requirements may vary depending on your nationality. It's recommended to check the specific visa regulations before travel to ensure a hassle-free entry process.
3. How can I get to Jao Camp?
Guests typically access Jao Camp by flying into Maun, Botswana's tourism hub, and then arranging a light aircraft transfer to the camp's private airstrip. From there, a short boat transfer or game drive transports guests to the camp, allowing them to immerse themselves in the enchanting wilderness of the Okavango Delta. The camp's staff can assist in organizing transfers and logistics to ensure a seamless journey.
4. Are there any health concerns or vaccinations I should be aware of before visiting Jao Camp?
While traveling to Botswana is generally safe, it's advisable to consult with a healthcare professional or travel clinic before your journey. Routine vaccinations such as tetanus, diphtheria, and hepatitis A are typically recommended. Malaria prophylaxis is also advised, particularly as the Okavango Delta is located in a malaria-endemic region. Guests should take precautions against mosquito bites and carry necessary medications.
5. What wildlife experiences can I expect during my stay at Jao Camp?
Jao Camp offers exceptional wildlife encounters amidst the untamed beauty of the Okavango Delta. Guests can embark on game drives, guided nature walks, or mokoro excursions to explore the diverse habitats and spot iconic African animals such as elephants, lions, buffalos, leopards, and hippos. Birdwatchers will delight in the rich avian diversity, with numerous species calling the Delta home.
6. How does Jao Camp contribute to the conservation of the Okavango Delta ecosystem?
Jao Camp is committed to the conservation of the Okavango Delta and its unique ecosystem. Through sustainable tourism practices and conservation initiatives, the camp strives to protect the rich biodiversity of the Delta, including its flora and fauna. Guests have the opportunity to learn about these conservation efforts during their stay, fostering a deeper appreciation for the natural wonders of the Okavango Delta.
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Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
Fully Inclusive: Per villa per night - maximum 4 guests
1. The Jao Villas (2) sleep four people each in two identical guest rooms sharing a main area.
2. They are priced on a sole use basis, per night - i.e. the total villa rate applies regardless of whether you have 1, 2, 3 or 4 guests.
3. FI rate includes accommodation, meals, private vehicle and guide for activities, services of a private chef, park fees, laundry and all local drinks - excludes premium imported brands and
champagne.
4. On request, and subject to availability, it is possible to accommodate up to 5 or 6 people in the villa, as long as the extra person is a child between the ages of 6 and 16 years. They will be
accommodated on a couch in the bedroom that converts to a bed, at an additional rate applies. Please contact your Travel Designer for pricing.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform: www.ec.europa.eu/consumers/odr
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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