Kulala Desert Lodge is situated at the foot of the majestic Sossusvlei Dunes and is the closest lodge to Sossusvlei, accessed via a private gate exclusive to Emporium-Safari..
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Kulala Desert Lodge is situated at the foot of the majestic Sossusvlei Dunes and is the closest lodge to Sossusvlei, accessed via a private gate exclusive to Emporium-Safari..
Destination: Kulala Desert Lodge is ideally situated on 27,000 hectares of pristine private land at the foot of the majestic Sossusvlei dunes, surrounded by miles and miles of ancient desert. Its exclusive-use gate allows guests early access to explore Sossusvlei, one of the most remarkable and photogenic landscapes on Earth.
Experience: The vast dunefields beckon, offering thrilling adventures. Guests can climb Big Daddy, one of the highest sand dunes in the world; hike along the 30-metre deep Sesriem Canyon, where water has carved through the rock over millennia; or take a leisurely stroll near camp along the Tsauchab River Trail. Exhilarating nature drives and guided walks spotting desert-adapted wildlife are also on offer, as well as a family favourite – a guided exploration of the spectacular gravel plains on electric-powered fat-tyre bikes. Perhaps even more unforgettable: take it all in from above, hot air ballooning** over this fantastical landscape. A rooftop sleep-out under millions of stars completes this amazing desert journey. **(at extra cost on a DB1 rate basis; however, included on an FI rate basis; subject to availability on either rate basis)
Purpose: Once farmland used for subsistence goat farming, the Kulala Reserve had very little indigenous wildlife. In 1996 stepped in to rehabilitate the area and today the land and its wildlife have returned to their former glorious natural state.
Wildlife: The area is home to striking desert-adapted wildlife, such as the majestic oryx, (or gemsbok, the national animal of Namibia) as well springbok, spotted hyena, and the occasional brown hyena. Smaller creatures such as bat-eared fox, black-backed jackal, porcupine, Cape fox, and aardwolf can also be spotted. The aptly named dune lark, a true endemic that is perfectly camouflaged by the sand, is a fascinating find, as are a surprisingly diverse array of insects, reptiles, and rodents. Other fascinating critters to look out for include the buck-spoor spider with its multi-entrance burrow – and ambush specialist, the antlion. At dusk the iconic call of barking geckos echoes in the still night.
Experience: The vast dunefields beckon, offering thrilling adventures. Guests can climb Big Daddy, one of the highest sand dunes in the world; hike along the 30-metre deep Sesriem Canyon, where water has carved through the rock over millennia; or take a leisurely stroll near camp along the Tsauchab River Trail. Exhilarating nature drives and guided walks spotting desert-adapted wildlife are also on offer, as well as a family favourite – a guided exploration of the spectacular gravel plains on electric-powered fat-tyre bikes. Perhaps even more unforgettable: take it all in from above, hot air ballooning** over this fantastical landscape. A rooftop sleep-out under millions of stars completes this amazing desert journey. **(at extra cost on a DB1 rate basis; however, included on an FI rate basis; subject to availability on either rate basis)
Purpose: Once farmland used for subsistence goat farming, the Kulala Reserve had very little indigenous wildlife. In 1996 stepped in to rehabilitate the area and today the land and its wildlife have returned to their former glorious natural state.
Wildlife: The area is home to striking desert-adapted wildlife, such as the majestic oryx, (or gemsbok, the national animal of Namibia) as well springbok, spotted hyena, and the occasional brown hyena. Smaller creatures such as bat-eared fox, black-backed jackal, porcupine, Cape fox, and aardwolf can also be spotted. The aptly named dune lark, a true endemic that is perfectly camouflaged by the sand, is a fascinating find, as are a surprisingly diverse array of insects, reptiles, and rodents. Other fascinating critters to look out for include the buck-spoor spider with its multi-entrance burrow – and ambush specialist, the antlion. At dusk the iconic call of barking geckos echoes in the still night.
Kulala Desert Lodge:
Down-to-Earth Kulala Desert Lodge is comfortable and perfect for groups, families, and self-drive guests. Its welcoming atmosphere quickly has guests feeling at home. The 23 thatch-and-canvas rooms (including two family units) are built on raised wooden platforms, with flat rooftop areas for sleep-outs under the extraordinarily clear Namibian night sky.
Kulala Desert Lodge is situated at the foot of the majestic Sossusvlei Dunes and is the closest lodge to Sossusvlei, accessed via a private gate exclusive to Emporium-Safari..
Amenities
Access by air
Access by road
Child facilities
Child friendly
Cycling
Family room
Guided walks
Hot Air Ballooning
Malaria area
Nature Walks
Private game drive vehicle available
Sleep out
Swimming pool
Tented accommodation
Activities
Kulala Desert Lodge – Nature Drives
The 37 000-hectare (91 429-acre) private Kulala Reserve offers visitors exclusive wildlife-viewing opportunities which include the likes of gemsbok (oryx), bat-eared fox, brown hyaena and birdlife. Enjoy a coffee or sundowner stop in scenic parts of the reserve as a highlight.
Kulala Desert Lodge – Visit Sossusvlei & Dead Vlei
World-famous Sossusvlei is both the name for the area in general as well as an enormous clay pan, flanked by immense sand dunes. Nearby, at the foot of some of these dunes the skeletons of trees dominate the landscape, where once water flowed. This is known as Dead Vlei.
Kulala Desert Lodge – Visit Sesriem Canyon
This fascinating geographical formation is well worth a visit. The result of millions of years where water carved its way into the earth, Sesriem Canyon is today three kilometres long. Views from the top are breathtaking while walks through the canyon reveal distinct geographical layers which were laid down over aeons.
Kulala Desert Lodge – Guided Nature Trails
Walking trails focus on becoming immersed in this remote area, as well as its scenic beauty and the fascinating, and surprisingly, diverse array of insects, reptiles and rodents which make this dry and harsh region their home. The Tsauchab
Kulala Desert Lodge – Scenic Sundowner Excursion
Set out in the late afternoon for a nature drive and complete your excursion in a remote and dramatic spot on the reserve, sipping a gin and tonic while watching the sun set over the distant mountains or sweeping dunes.
Kulala Desert Lodge – Guided Electric Fat-Wheeled Bike Excursions
Ideal for introducing your family to the natural wonders of Namibia, take in the sweeping scenery riding electric powered fat-wheeled bikes. A fun way to explore the spectacular open plains with your guide.
Kulala Desert Lodge – Sleep-Out Experience
Private rooftop area for sleep-outs accessed by wooden stairs behind the tent. Sleep-out under the twinkling skies of the Namib and be lulled to sweet slumber by the magical night sounds of Africa.
Kulala Desert Lodge – Hot Air Balloon Safari *
The balloon safari on the Kulala Reserve offers a truly unique experience to soar silently above the magnificent sand dunes and desert, with a champagne breakfast being served at your landing site.
* This activity is at additional cost and is closed from 15 January to 15 February.
Facilities
Property Facilities
Bar
Internet Access (Complimentary)
Library
Pool
Room Facilities
Electrical Outlets
En-Suite
Fan
Internet Access (Complimentary)
Laundry Service (Available)
Laundry Service (Complimentary)
Mosquito Nets
Safe
Tea / Coffee
Verandah
Available Services
Credit Card
Activities on Site
Bird Watching
Cycling
Game Drives
Sleep Outs
Walks (Guided)
Activities Nearby
Hot-air Ballooning
F&Q
1. Where is Kulala Desert Lodge located?
Kulala Desert Lodge is situated at the foot of the majestic Sossusvlei dunes, surrounded by 27,000 hectares of pristine private land in the Namib Desert, Namibia.
2. How can guests access Sossusvlei from Kulala Desert Lodge?
Guests at Kulala Desert Lodge have exclusive access to a private gate, allowing them early access to explore Sossusvlei, one of the most remarkable landscapes on Earth.
3. What activities are available at Kulala Desert Lodge?
Guests can enjoy nature drives in the Kulala Reserve, visit Sossusvlei and Dead Vlei, explore Sesriem Canyon, participate in guided nature trails and electric fat-wheeled bike excursions, experience a scenic sundowner excursion, and even opt for a hot air balloon safari over the desert landscape.
4. What wildlife can be observed around Kulala Desert Lodge?
The area is home to desert-adapted wildlife such as oryx, springbok, bat-eared fox, brown hyena, and a variety of bird species. Guests may also encounter smaller creatures like black-backed jackals, porcupines, Cape foxes, and aardwolves.
5. Is there an opportunity for a sleep-out experience at Kulala Desert Lodge?
Yes, guests can enjoy a sleep-out experience on a private rooftop area behind their tent, where they can sleep under the stars and be lulled by the magical night sounds of Africa.
6. Are there additional activities available at Kulala Desert Lodge?
Yes, guests can participate in guided electric fat-wheeled bike excursions, scenic sundowner excursions, and hot air balloon safaris. Please note that the hot air balloon safari is at an additional cost and is closed from 15 January to 15 February.
7. What facilities and amenities does Kulala Desert Lodge offer?
Kulala Desert Lodge provides amenities such as a bar, complimentary internet access, a library, and a pool. Room facilities include en-suite bathrooms, mosquito nets, and verandahs. Laundry services are also available.
8. How can guests book activities at Kulala Desert Lodge?
Guests can inquire about and book activities through the lodge's reception or concierge services. Staff members will assist in arranging desired excursions and experiences during the stay.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
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Legal Terms & Conditions
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
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Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
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All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
Kulala Desert Lodge is situated at the foot of the majestic Sossusvlei dunes, surrounded by 27,000 hectares of pristine private land in the Namib Desert, Namibia.
2. How can guests access Sossusvlei from Kulala Desert Lodge?
Guests at Kulala Desert Lodge have exclusive access to a private gate, allowing them early access to explore Sossusvlei, one of the most remarkable landscapes on Earth.
3. What activities are available at Kulala Desert Lodge?
Guests can enjoy nature drives in the Kulala Reserve, visit Sossusvlei and Dead Vlei, explore Sesriem Canyon, participate in guided nature trails and electric fat-wheeled bike excursions, experience a scenic sundowner excursion, and even opt for a hot air balloon safari over the desert landscape.
4. What wildlife can be observed around Kulala Desert Lodge?
The area is home to desert-adapted wildlife such as oryx, springbok, bat-eared fox, brown hyena, and a variety of bird species. Guests may also encounter smaller creatures like black-backed jackals, porcupines, Cape foxes, and aardwolves.
5. Is there an opportunity for a sleep-out experience at Kulala Desert Lodge?
Yes, guests can enjoy a sleep-out experience on a private rooftop area behind their tent, where they can sleep under the stars and be lulled by the magical night sounds of Africa.
6. Are there additional activities available at Kulala Desert Lodge?
Yes, guests can participate in guided electric fat-wheeled bike excursions, scenic sundowner excursions, and hot air balloon safaris. Please note that the hot air balloon safari is at an additional cost and is closed from 15 January to 15 February.
7. What facilities and amenities does Kulala Desert Lodge offer?
Kulala Desert Lodge provides amenities such as a bar, complimentary internet access, a library, and a pool. Room facilities include en-suite bathrooms, mosquito nets, and verandahs. Laundry services are also available.
8. How can guests book activities at Kulala Desert Lodge?
Guests can inquire about and book activities through the lodge's reception or concierge services. Staff members will assist in arranging desired excursions and experiences during the stay.
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Legal Terms & Conditions
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform: www.ec.europa.eu/consumers/odr
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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