The five-bedroom Morukuru Beach Lodge in De Hoop Nature Reserve can be booked per suite, or on an exclusive-use basis. An off-grid idyll for couples or small families seeking a pristine, private beach house in South Africa. Our experienced hosts and guide will make sure your stay here is one-of-a-kind.
Emporium-Collection
Emporium-Voyage
Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
Lorem ipsum dolor, sit amet consectetur adipisicing elit. Provident sint perspiciatis
similique. Iste
beatae
assumenda laboriosam id accusantium, aliquam harum quasi esse non, sequi est mollitia
quisquam in
ducimus
perspiciatis!
Lorem ipsum dolor, sit amet consectetur adipisicing elit. Provident sint perspiciatis
similique.
Iste
beatae
assumenda laboriosam id accusantium, aliquam harum quasi esse non, sequi est mollitia
quisquam in
ducimus
perspiciatis!
Lorem ipsum dolor, sit amet consectetur adipisicing elit. Provident sint perspiciatis
similique.
Iste
beatae
assumenda laboriosam id accusantium, aliquam harum quasi esse non, sequi est mollitia
quisquam in
ducimus
perspiciatis!
Lorem ipsum dolor, sit amet consectetur adipisicing elit. Provident sint perspiciatis
similique.
Iste
beatae
assumenda laboriosam id accusantium, aliquam harum quasi esse non, sequi est mollitia
quisquam in
ducimus
perspiciatis!
The five-bedroom Morukuru Beach Lodge in De Hoop Nature Reserve can be booked per suite, or on an exclusive-use basis. An off-grid idyll for couples or small families seeking a pristine, private beach house in South Africa. Our experienced hosts and guide will make sure your stay here is one-of-a-kind.
Destination:
Nestled in the De Hoop Nature Reserve along the pristine coastline of the Western Cape, South Africa, Morukuru Beach Lodge offers a luxurious and secluded beachfront getaway. Located on a private stretch of white sandy beach with sweeping views of the Indian Ocean, the lodge provides an unparalleled escape into the heart of nature, surrounded by unspoiled landscapes, rich marine life, and diverse wildlife, making it an ideal destination for relaxation, exploration, and reconnection with nature.
Experience:
At Morukuru Beach Lodge, guests can immerse themselves in the serene and majestic environment of the De Hoop Nature Reserve. This protected area is celebrated for its abundant biodiversity, dramatic coastal landscapes, and tranquil beaches. Visitors can engage in a variety of activities such as guided nature walks, birdwatching, and marine safaris, allowing them to explore and appreciate the natural wonders of the reserve. Encounters with wildlife, including whales, dolphins, seals, and a multitude of bird species, enhance the experience, providing memorable and educational moments.
Purpose:
Dedicated to conservation, sustainability, and responsible tourism, Morukuru Beach Lodge emphasizes the importance of protecting the natural environment, conserving endangered species, and supporting eco-friendly practices. The lodge is involved in several conservation projects and community initiatives aimed at preserving the local ecosystem, promoting environmental education, and fostering partnerships with the local community. These efforts are designed to create positive impacts and inspire guests to contribute to the preservation of South Africa's natural heritage.
Wildlife:
Situated within a UNESCO World Heritage Site and Marine Protected Area, Morukuru Beach Lodge offers exceptional opportunities for wildlife encounters. Guests can witness Southern Right Whales, Cape Fur Seals, African Penguins, and various seabirds in their natural habitats. Through guided whale watching excursions, snorkeling trips, and beach walks, visitors gain insights into the region's diverse ecosystems and the behaviors of its fascinating marine and coastal creatures, highlighting the significance of conservation efforts.
Emporium Safari Morukuru Beach Lodge
Morukuru Beach Lodge is a luxury 5-suite boutique style eco-lodge in the
36,000 ha De Hoop Nature Reserve, situated approximately 1 km from the
exclusive-use Morukuru Ocean House, along the same pristine coastline.
Morukuru Beach Lodge, voted 'Best Resort in South Africa' in the 2020
& 2021 Condé Nast Traveler Readers' Choice Awards, consist of 1
Honeymoon Suite (max 2 guests), 2 Ocean View Suites (max 2 guests) and 2
Ocean View Family Suites (maximum 2 adults + 2 children under 16
sharing), making it a great stopover location for couples or smaller
families travelling along the Garden Route.
From the lodge it is just a short walk down to the beach and during whale season (July-October) this is arguable the best location for land based whalewatching in Africa. Other activities on offer include mountain-biking, fynbos walks, tidal walks, snorkeling and swimming in protected rockpools, sand-boarding and nature drives.
The five-bedroom Morukuru Beach Lodge in De Hoop Nature Reserve can be booked per suite, or on an exclusive-use basis. An off-grid idyll for couples or small families seeking a pristine, private beach house in South Africa. Our experienced hosts and guide will make sure your stay here is one-of-a-kind.
Amenities
Air Conditioning/Heating
Airport transportation
Dining Area
En-suite Facilities
Gift Shop
Guided Walks
Laundry service
Lounge/Bar Area
Luxurious Accommodations
Outdoor Seating Areas
Spa and Wellness
Swimming pool
Wifi
Activities
Whale Watching: Join guided boat cruises and shore-based whale watching tours to observe Southern Right Whales during their migration from June to November. Experience the awe-inspiring sight of these magnificent creatures in their natural environment, engaging in behaviors such as breaching and tail slapping.
Birdwatching: Discover the rich birdlife of the De Hoop Nature Reserve on guided birdwatching tours. Experienced guides help guests spot a variety of seabirds, shorebirds, and endemic species, including African Black Oystercatchers, Cape Gannets, and Damara Terns.
Marine Safaris: Explore the underwater world of the Indian Ocean on guided snorkeling and scuba diving excursions. Guests can discover vibrant coral reefs, kelp forests, and rocky outcrops, encountering an array of marine life such as colorful reef fish, octopuses, and seahorses.
Facilities
Luxury Accommodation: Morukuru Beach Lodge features five elegantly designed suites, each providing stunning ocean views, private terraces, en-suite bathrooms, and modern amenities. The suites offer a luxurious and comfortable retreat, allowing guests to unwind and enjoy the peaceful surroundings.
Dining: The lodge's restaurant offers a culinary journey with meals inspired by local flavors and seasonal ingredients. Guests can savor fresh seafood, gourmet cuisine, and traditional South African dishes, complemented by a selection of fine wines, craft beers, and refreshing beverages, ensuring a delightful dining experience.
Beachfront Lounge: The beachfront lounge at Morukuru Beach Lodge provides a perfect setting for relaxation. Guests can enjoy breathtaking ocean views, socialize with other travelers, and sip cocktails while watching the sunset over the horizon, creating lasting memories in a serene atmosphere.
F&Q
What is the best time to visit Morukuru Beach Lodge? The optimal time to visit Morukuru Beach Lodge is during the Southern Hemisphere's winter months, from June to November, when Southern Right Whales migrate along the coast. This period offers excellent whale watching and marine safari opportunities. The lodge is open year-round, with each season providing unique experiences.
Is Wi-Fi available at Morukuru Beach Lodge? Due to its remote location within the De Hoop Nature Reserve, Wi-Fi may be limited or unavailable at Morukuru Beach Lodge. Guests are encouraged to disconnect from their devices and embrace the natural beauty and tranquility of the reserve, enjoying a digital detox.
Are children allowed at Morukuru Beach Lodge? Morukuru Beach Lodge welcomes children, although the lodge primarily caters to adult guests. Parents should discuss their travel plans and accommodation needs with the lodge management to ensure a comfortable stay for the entire family.
What should I pack for my stay at Morukuru Beach Lodge? Guests should pack casual and comfortable clothing suitable for outdoor activities, including sunscreen, hats, sunglasses, and beachwear for swimming, snorkeling, and sunbathing. A camera, binoculars, and any personal items or medications needed during the stay are also recommended.
Are guided activities included in the room rate? Yes, guided activities such as whale watching, birdwatching, and marine safaris are included in the room rate at Morukuru Beach Lodge. Guests can partake in various outdoor adventures led by knowledgeable guides who provide insights into the region's wildlife and ecosystems.
Can I arrange private excursions and activities? Yes, guests can arrange private excursions and activities tailored to their preferences at Morukuru Beach Lodge. Whether planning a romantic beach picnic, a custom birdwatching tour, or a guided nature walk, the lodge's staff can help create personalized experiences.
What safety measures are in place at Morukuru Beach Lodge? Morukuru Beach Lodge follows stringent health and safety protocols to ensure the well-being of guests, staff, and the community. Enhanced cleaning procedures, social distancing measures, and sanitization stations are in place. Staff members adhere to hygiene guidelines and wear personal protective equipment to maintain a safe environment.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
AP Product Note EvenYears
Please enquire the following specials
Honeymoon Offer / Whale Season offer Stay 3 Pay 2 / Morukuru Family Journey / City to Ocean / Early bird
Supplier Closures & Block Out
11 May 28 June 2020
Annual Closure 01 30 June 2021
Hotel Group
Morukuru Family
Inclusions and Exclusions
Includes Breakfast, lunch, dinner, snacks, coffee, tea, water, softdrinks, wifi, two guided activities daily, use of snorkeling equipment, entrance fee/reserve gate fee, VAT and taxes.
Excludes Road transfers to/from De Hoop Nature Reserve, flights to/from De Hood Nature Reserve, alcoholic beverages, additional activities, massage treatments, day trips outside of De Hoop Nature Reserve, curio shop purchases and laundry service.
Exclusive Use
Included Private and exclusive use of the Houses, Wifi, breakfast, lunch, dinner, snacks, local drinks, water, non-alcoholic drinks, local house wines & local spirits, private butler, private chef, your own private ranger & tracker, private game drives & nature drives, private nature walks, mountain biking, sundowner drinks, picnics, road transfers within De Hoop Nature Reserve, entrance fee/reserve gate fee, laundry service & VAT/taxes.
Excluded Road transfers to/from the reserves, flights to/from the reserves, massage treatements, cellar wines, day trips outside the reserves & curio shop purchases
FIT Cancellation Policy
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Groups Cancellation Policies
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Child Policies (Supplier)
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults. Children sharing with their parents pay the applicable child rate per night. In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
Amenities
Safari Pro
'One bottle of house wine (red or white) during their stay
Valid until 31 Dec 2022
Please mention to the DMC at time of booking that you are a Safari Pros member
Rates Manual Child Policy
Child Policy
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults.
Children sharing with their parents pay the applicable child rate per night.
In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
AP Product Note EvenYears
Please enquire the following specials
Honeymoon Offer / Whale Season offer Stay 3 Pay 2 / Morukuru Family Journey / City to Ocean / Early bird
Supplier Closures & Block Out
11 May 28 June 2020
Annual Closure 01 30 June 2021
Hotel Group
Morukuru Family
Inclusions and Exclusions
Includes Breakfast, lunch, dinner, snacks, coffee, tea, water, softdrinks, wifi, two guided activities daily, use of snorkeling equipment, entrance fee/reserve gate fee, VAT and taxes.
Excludes Road transfers to/from De Hoop Nature Reserve, flights to/from De Hood Nature Reserve, alcoholic beverages, additional activities, massage treatments, day trips outside of De Hoop Nature Reserve, curio shop purchases and laundry service.
Exclusive Use
Included Private and exclusive use of the Houses, Wifi, breakfast, lunch, dinner, snacks, local drinks, water, non-alcoholic drinks, local house wines & local spirits, private butler, private chef, your own private ranger & tracker, private game drives & nature drives, private nature walks, mountain biking, sundowner drinks, picnics, road transfers within De Hoop Nature Reserve, entrance fee/reserve gate fee, laundry service & VAT/taxes.
Excluded Road transfers to/from the reserves, flights to/from the reserves, massage treatements, cellar wines, day trips outside the reserves & curio shop purchases
FIT Cancellation Policy
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Groups Cancellation Policies
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Child Policies (Supplier)
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults. Children sharing with their parents pay the applicable child rate per night. In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
Amenities
Safari Pro
'One bottle of house wine (red or white) during their stay
Valid until 31 Dec 2022
Please mention to the DMC at time of booking that you are a Safari Pros member
Rates Manual Child Policy
Child Policy
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults.
Children sharing with their parents pay the applicable child rate per night.
In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
What is the best time to visit Morukuru Beach Lodge? The optimal time to visit Morukuru Beach Lodge is during the Southern Hemisphere's winter months, from June to November, when Southern Right Whales migrate along the coast. This period offers excellent whale watching and marine safari opportunities. The lodge is open year-round, with each season providing unique experiences.
Is Wi-Fi available at Morukuru Beach Lodge? Due to its remote location within the De Hoop Nature Reserve, Wi-Fi may be limited or unavailable at Morukuru Beach Lodge. Guests are encouraged to disconnect from their devices and embrace the natural beauty and tranquility of the reserve, enjoying a digital detox.
Are children allowed at Morukuru Beach Lodge? Morukuru Beach Lodge welcomes children, although the lodge primarily caters to adult guests. Parents should discuss their travel plans and accommodation needs with the lodge management to ensure a comfortable stay for the entire family.
What should I pack for my stay at Morukuru Beach Lodge? Guests should pack casual and comfortable clothing suitable for outdoor activities, including sunscreen, hats, sunglasses, and beachwear for swimming, snorkeling, and sunbathing. A camera, binoculars, and any personal items or medications needed during the stay are also recommended.
Are guided activities included in the room rate? Yes, guided activities such as whale watching, birdwatching, and marine safaris are included in the room rate at Morukuru Beach Lodge. Guests can partake in various outdoor adventures led by knowledgeable guides who provide insights into the region's wildlife and ecosystems.
Can I arrange private excursions and activities? Yes, guests can arrange private excursions and activities tailored to their preferences at Morukuru Beach Lodge. Whether planning a romantic beach picnic, a custom birdwatching tour, or a guided nature walk, the lodge's staff can help create personalized experiences.
What safety measures are in place at Morukuru Beach Lodge? Morukuru Beach Lodge follows stringent health and safety protocols to ensure the well-being of guests, staff, and the community. Enhanced cleaning procedures, social distancing measures, and sanitization stations are in place. Staff members adhere to hygiene guidelines and wear personal protective equipment to maintain a safe environment.
Enquiry Form
Become a Partner
Morukuru Beach Lodge
Morukuru Beach Lodge
AP Product Note EvenYears
Please enquire the following specials
Honeymoon Offer / Whale Season offer Stay 3 Pay 2 / Morukuru Family Journey / City to Ocean / Early bird
Supplier Closures & Block Out
11 May 28 June 2020
Annual Closure 01 30 June 2021
Hotel Group
Morukuru Family
Inclusions and Exclusions
Includes Breakfast, lunch, dinner, snacks, coffee, tea, water, softdrinks, wifi, two guided activities daily, use of snorkeling equipment, entrance fee/reserve gate fee, VAT and taxes.
Excludes Road transfers to/from De Hoop Nature Reserve, flights to/from De Hood Nature Reserve, alcoholic beverages, additional activities, massage treatments, day trips outside of De Hoop Nature Reserve, curio shop purchases and laundry service.
Exclusive Use
Included Private and exclusive use of the Houses, Wifi, breakfast, lunch, dinner, snacks, local drinks, water, non-alcoholic drinks, local house wines & local spirits, private butler, private chef, your own private ranger & tracker, private game drives & nature drives, private nature walks, mountain biking, sundowner drinks, picnics, road transfers within De Hoop Nature Reserve, entrance fee/reserve gate fee, laundry service & VAT/taxes.
Excluded Road transfers to/from the reserves, flights to/from the reserves, massage treatements, cellar wines, day trips outside the reserves & curio shop purchases
FIT Cancellation Policy
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Groups Cancellation Policies
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Child Policies (Supplier)
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults. Children sharing with their parents pay the applicable child rate per night. In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
Amenities
Safari Pro
'One bottle of house wine (red or white) during their stay
Valid until 31 Dec 2022
Please mention to the DMC at time of booking that you are a Safari Pros member
Rates Manual Child Policy
Child Policy
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults.
Children sharing with their parents pay the applicable child rate per night.
In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
AP Product Note EvenYears
Please enquire the following specials
Honeymoon Offer / Whale Season offer Stay 3 Pay 2 / Morukuru Family Journey / City to Ocean / Early bird
Supplier Closures & Block Out
11 May 28 June 2020
Annual Closure 01 30 June 2021
Hotel Group
Morukuru Family
Inclusions and Exclusions
Includes: Breakfast, lunch, dinner, snacks, coffee, tea, water, softdrinks, wifi, two guided activities daily, use of snorkeling equipment, entrance fee/reserve gate fee, VAT and taxes.
Excludes: Road transfers to/from De Hoop Nature Reserve, flights to/from De Hood Nature Reserve, alcoholic beverages, additional activities, massage treatments, day trips outside of De Hoop Nature Reserve, curio shop purchases and laundry service.
Exclusive Use:
Included: Private and exclusive use of the Houses, Wifi, breakfast, lunch, dinner, snacks, local drinks, water, non-alcoholic drinks, local house wines & local spirits, private butler, private chef, your own private ranger & tracker, private game drives & nature drives, private nature walks, mountain biking, sundowner drinks, picnics, road transfers within De Hoop Nature Reserve, entrance fee/reserve gate fee, laundry service & VAT/taxes.
Excluded: Road transfers to/from the reserves, flights to/from the reserves, massage treatements, cellar wines, day trips outside the reserves & curio shop purchases
FIT Cancellation Policy
CURRENT COVID CONDITIONS as from 28 November 21:
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards:
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings: Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY:
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied:
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied:
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special:
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival: 10% cancellation fee
Cancellation within 7 days before arrival: 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival: 10% cancellation fee
Cancellation within 21 days before arrival: 50% cancellation fee
Groups Cancellation Policies
CURRENT COVID CONDITIONS as from 28 November 21:
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards:
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings: Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY:
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied:
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied:
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special:
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival: 10% cancellation fee
Cancellation within 7 days before arrival: 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival: 10% cancellation fee
Cancellation within 21 days before arrival: 50% cancellation fee
Child Policies (Supplier)
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults. Children sharing with their parents pay the applicable child rate per night. In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
Amenities
Safari Pro:
'One bottle of house wine (red or white) during their stay
Valid until 31 Dec 2022
Please mention to the DMC at time of booking that you are a Safari Pros member
Rates Manual Child Policy
Child Policy:
At Morukuru Beach Lodge we have 2 suites where we allow a maximum of 2 children under 16 sharing a suite with 2 adults.
Children sharing with their parents pay the applicable child rate per night.
In the case of 1 adult and 1 or 2 child(ren) under 16 sharing a suite, the normal per person rate plus the applicable child rate applies.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
City
