Nestled between ocean and towering mountains, this ecological gem is a splendid wilderness filled with unique birds and plants; beach, water and land adventures; creative food; rejuvenating spa and friendly caring service.
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Nestled between ocean and towering mountains, this ecological gem is a splendid wilderness filled with unique birds and plants; beach, water and land adventures; creative food; rejuvenating spa and friendly caring service.
Destination:
Nestled on the shores of the tranquil Hermanus Lagoon in the Western Cape of South Africa, Mosaic Lagoon Lodge offers a secluded retreat amidst breathtaking natural beauty. Surrounded by ancient sand dunes, indigenous fynbos, and pristine wetlands, the lodge provides a serene sanctuary for guests seeking relaxation, adventure, and wildlife encounters in a remote coastal setting.
Experience:
At Mosaic Lagoon Lodge, guests can escape the hustle and bustle of city life and immerse themselves in the tranquility of nature. The lodge offers a range of experiences designed to showcase the region's unique ecosystems, from guided nature walks and birdwatching excursions to kayaking adventures and beach picnics. Visitors can also unwind in luxurious accommodations, savor gourmet cuisine inspired by local flavors, and rejuvenate with spa treatments overlooking the lagoon.
Purpose:
Committed to conservation, sustainability, and community development, Mosaic Lagoon Lodge is dedicated to preserving the natural environment, protecting endangered species, and supporting local communities. The lodge's conservation initiatives focus on habitat restoration, wildlife monitoring, and environmental education, while its community development programs aim to empower local residents through skills training, employment opportunities, and cultural preservation.
Wildlife:
Mosaic Lagoon Lodge is situated in a biodiversity hotspot teeming with wildlife. Guests can encounter a wide variety of species, from birds and small mammals to marine creatures and rare plants. Guided nature walks, kayak safaris, and boat cruises provide opportunities to observe and learn about the region's fascinating flora and fauna, while contributing to conservation efforts to protect and preserve South Africa's natural heritage.
Accommodation:
Mosaic Lagoon Lodge offers luxurious accommodations with panoramic views of the lagoon and surrounding wilderness. The lodge features spacious suites and private cottages, each elegantly furnished and equipped with modern amenities. Guests can relax in comfort and style, enjoying personalized service and attention to detail that ensure a memorable stay.
Emporium Safari Mosaic Lagoon Lodge
On the Cape Whale Coast, Mosaic is centrally located to whale watching,
marine tours, shark cage diving and exploring the Overberg Wine Region.
For the ultimate private getaway, LAGOON LODGE captures the essence of
tranquillity with just five safari style suites woven into an ancient
milkwood grove.
Mosaic Lagoon Lodge is proud to offer guests pampering treatments from our onsite Milkwood Spa. Thanks to mother nature, our setting provides a tranquil, and soothing backdrop for your treatments. It’s an experience worth indulging in: A pampered stay here is all-inclusive of meals, adventure activities and house beverages/wine/beer/spirits. Relaxing massage, skin and nail treatments can be indulged in at the Mosaic Rain Spa (either indoor or outdoor), using organic Rain Africa products (additional charges apply).
Nestled between ocean and towering mountains, this ecological gem is a splendid wilderness filled with unique birds and plants; beach, water and land adventures; creative food; rejuvenating spa and friendly caring service.
Amenities
Air Conditioning/Heating
Airport transportation
Child facilities
Dining Area
En-suite Facilities
Gift Shop
Laundry service
Lounge/Bar Area
Luxurious Accommodations
Meeting/Conference Facilities
Outdoor Seating Areas
Spa and Wellness
Swimming pool
Wifi
Activities
Nature Walks: Explore the pristine wilderness surrounding Mosaic Lagoon Lodge on guided nature walks led by experienced guides. Discover ancient sand dunes, indigenous fynbos, and wetland habitats teeming with life, while learning about the region's unique ecosystems and conservation efforts.
Kayak Safaris: Paddle through the tranquil waters of the Hermanus Lagoon on guided kayak safaris, exploring hidden coves, secluded beaches, and wildlife-rich estuaries. Encounter birds, mammals, and marine creatures in their natural habitat, and enjoy panoramic views of the surrounding landscape.
Boat Cruises: Embark on scenic boat cruises along the Hermanus Lagoon, venturing into pristine wetlands and remote channels inaccessible by land. Spot birds, reptiles, and other wildlife, and learn about the cultural and ecological significance of the lagoon to local communities.
Facilities
Luxury Accommodation: Mosaic Lagoon Lodge offers a
range of accommodation options, including suites and cottages, each
designed to provide comfort, privacy, and stunning views of the lagoon
and surrounding landscape.
Dining: The lodge's
restaurant serves gourmet meals prepared with fresh, locally sourced
ingredients, including seafood, organic produce, and traditional South
African dishes. Guests can enjoy al fresco dining on the terrace or cozy
indoor seating with panoramic views of the lagoon.
Spa and Wellness:
The lodge's spa offers a range of rejuvenating treatments inspired by
nature, including massages, facials, and body wraps. Guests can relax
and unwind in tranquil surroundings, with panoramic views of the lagoon
and surrounding wetlands.
Activities Center:
Mosaic Lagoon Lodge's activities center provides information and
assistance for guests wishing to explore the surrounding area. Guided
nature walks, birdwatching excursions, kayak safaris, and boat cruises
are available, along with cultural experiences and adventure activities
tailored to individual interests.
F&Q
What is the best time to visit Mosaic Lagoon Lodge? The best time to visit Mosaic Lagoon Lodge is during the Southern Hemisphere's spring (September to November) and autumn (March to May) months, when the weather is mild and comfortable for outdoor activities. The lodge is open year-round, with each season offering unique experiences and opportunities for wildlife viewing and adventure.
Is Wi-Fi available at Mosaic Lagoon Lodge? Yes, complimentary Wi-Fi is available in public areas of Mosaic Lagoon Lodge, allowing guests to stay connected during their stay. However, due to the lodge's remote location, internet access may be limited at times.
Are children allowed at Mosaic Lagoon Lodge? Yes, children of all ages are welcome at Mosaic Lagoon Lodge. The lodge offers family-friendly accommodations, activities, and amenities to ensure a comfortable and enjoyable stay for guests of all ages.
What should I pack for my stay at Mosaic Lagoon Lodge? Guests are advised to pack comfortable and casual clothing suitable for outdoor activities, including hiking boots, sunscreen, hats, sunglasses, and insect repellent. Binoculars and a camera are also recommended for wildlife viewing and capturing the stunning scenery.
Are guided activities included in the room rate? Yes, many guided activities and excursions at Mosaic Lagoon Lodge are included in the room rate, including guided nature walks, kayak safaris, and boat cruises. However, some adventure activities and specialized tours may incur additional charges.
Can I arrange private excursions and activities? Yes, guests can arrange private excursions and activities tailored to their interests and preferences at Mosaic Lagoon Lodge. Whether booking a private kayak safari, boat cruise, or cultural tour, the lodge's staff will assist in creating unforgettable experiences and memories during your stay.
What safety measures are in place at Mosaic Lagoon Lodge? Mosaic Lagoon Lodge adheres to strict health and safety protocols to ensure the well-being and comfort of its guests, staff, and community members. Enhanced cleaning procedures, social distancing measures, and sanitization stations are implemented throughout the lodge, while trained staff members follow hygiene guidelines and wear personal protective equipment to maintain a safe and hygienic environment for all.
Amenities
Amenities Not Found
Address
on the Hermanus Lagoon, Wortelgat Rd, Stanford, 7210
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
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AP Product Note EvenYears
Inclusions and Exclusions
INCLUDES
All meals - breakfast, lunch, afternoon tea, dinner.
House beverages & welcome drink.
Activities at Mosaic Beach excursions, quad biking (ATVs), SUP, boating, kayaking, cycling, nature walks/bird watching.
Free WIFI.
2 GROUP ACTIVITIES / DAY Morning 1000 am. Afternoon 400 pm. *Check-in is at 300 for 400 pm activity.
4X4 BEACH EXCURSION.
GUIDED QUAD BIKE EXCURSIONS exploring magnificent flora, birds and lagoon wetlands.
SUP - Stand Up Padding Boarding - on the Hermanus Lagoon (lessons are an extra charge).
BOAT CRUISE & KAYAKING Bird watching. Weather dependent.
FAT BIKES & MOUNTAIN BIKES.
GUIDED NATURE WALKS exploring birds and flora of the Cape Floral Kingdom.
ARCHEOLOGICAL CAVE TOUR at the beach.
EXTRAS MILKWOOD SPA at MOSAIC Pre-book to ensure availability.
Massage & skin therapies, manicures & pedicures with regular or gel polish.
Kalahari Facials & Body Treatments and Team Dr Joseph BIOTEC Facials
Luxury Elemis Room Turndown for special occasions
EXTRAS AREA ACTIVITIES WE CAN ARRANGE
Shark cage diving and Boat whale watching (seasonal).
Whale Watching & Scenic Tour by Plane.
Sea kayaking in Hermanus.
Wine tastings at Springfontein Wine Estate (next door) and in the Hemel-en-Aarde and Stanford Wine Regions.
Helicopter transfer to/from Mosaic, or road transfer.
Child-care can be prearranged by reservation.
FIT Cancellation Policy
CANCELLATION POLICY The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Groups Cancellation Policies
CANCELLATION POLICY The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Child Policies (Supplier)
Child Policy
We accept children 4-12 years. Child sharing with 1 adult pays adult rate. Parental supervision is required at all times.
Supplier Family Rooms
1 x Family Suite available
Property Room Types
4 Suites and 1 Family Suite
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
· On the water - Hermanus Lagoon
· By the sea - 4x4 access to a secluded beach.
· Mountain views are magnificent
· Marine Big 5 whale watching & shark diving
· Myriad of outdoor activities
Fynbos nature area
Rates Manual Child Policy
Child Policy
No children under 4 (unless book all 5 rooms exclusively).
Children 4 12 years pay applicable child rate.
Child sharing with 1 adult pays adult rate.
AP Product Note EvenYears
Inclusions and Exclusions
INCLUDES
All meals - breakfast, lunch, afternoon tea, dinner.
House beverages & welcome drink.
Activities at Mosaic Beach excursions, quad biking (ATVs), SUP, boating, kayaking, cycling, nature walks/bird watching.
Free WIFI.
2 GROUP ACTIVITIES / DAY Morning 1000 am. Afternoon 400 pm. *Check-in is at 300 for 400 pm activity.
4X4 BEACH EXCURSION.
GUIDED QUAD BIKE EXCURSIONS exploring magnificent flora, birds and lagoon wetlands.
SUP - Stand Up Padding Boarding - on the Hermanus Lagoon (lessons are an extra charge).
BOAT CRUISE & KAYAKING Bird watching. Weather dependent.
FAT BIKES & MOUNTAIN BIKES.
GUIDED NATURE WALKS exploring birds and flora of the Cape Floral Kingdom.
ARCHEOLOGICAL CAVE TOUR at the beach.
EXTRAS MILKWOOD SPA at MOSAIC Pre-book to ensure availability.
Massage & skin therapies, manicures & pedicures with regular or gel polish.
Kalahari Facials & Body Treatments and Team Dr Joseph BIOTEC Facials
Luxury Elemis Room Turndown for special occasions
EXTRAS AREA ACTIVITIES WE CAN ARRANGE
Shark cage diving and Boat whale watching (seasonal).
Whale Watching & Scenic Tour by Plane.
Sea kayaking in Hermanus.
Wine tastings at Springfontein Wine Estate (next door) and in the Hemel-en-Aarde and Stanford Wine Regions.
Helicopter transfer to/from Mosaic, or road transfer.
Child-care can be prearranged by reservation.
FIT Cancellation Policy
CANCELLATION POLICY The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Groups Cancellation Policies
CANCELLATION POLICY The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Child Policies (Supplier)
Child Policy
We accept children 4-12 years. Child sharing with 1 adult pays adult rate. Parental supervision is required at all times.
Supplier Family Rooms
1 x Family Suite available
Property Room Types
4 Suites and 1 Family Suite
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
· On the water - Hermanus Lagoon
· By the sea - 4x4 access to a secluded beach.
· Mountain views are magnificent
· Marine Big 5 whale watching & shark diving
· Myriad of outdoor activities
Fynbos nature area
Rates Manual Child Policy
Child Policy
No children under 4 (unless book all 5 rooms exclusively).
Children 4 12 years pay applicable child rate.
Child sharing with 1 adult pays adult rate.
What is the best time to visit Mosaic Lagoon Lodge? The best time to visit Mosaic Lagoon Lodge is during the Southern Hemisphere's spring (September to November) and autumn (March to May) months, when the weather is mild and comfortable for outdoor activities. The lodge is open year-round, with each season offering unique experiences and opportunities for wildlife viewing and adventure.
Is Wi-Fi available at Mosaic Lagoon Lodge? Yes, complimentary Wi-Fi is available in public areas of Mosaic Lagoon Lodge, allowing guests to stay connected during their stay. However, due to the lodge's remote location, internet access may be limited at times.
Are children allowed at Mosaic Lagoon Lodge? Yes, children of all ages are welcome at Mosaic Lagoon Lodge. The lodge offers family-friendly accommodations, activities, and amenities to ensure a comfortable and enjoyable stay for guests of all ages.
What should I pack for my stay at Mosaic Lagoon Lodge? Guests are advised to pack comfortable and casual clothing suitable for outdoor activities, including hiking boots, sunscreen, hats, sunglasses, and insect repellent. Binoculars and a camera are also recommended for wildlife viewing and capturing the stunning scenery.
Are guided activities included in the room rate? Yes, many guided activities and excursions at Mosaic Lagoon Lodge are included in the room rate, including guided nature walks, kayak safaris, and boat cruises. However, some adventure activities and specialized tours may incur additional charges.
Can I arrange private excursions and activities? Yes, guests can arrange private excursions and activities tailored to their interests and preferences at Mosaic Lagoon Lodge. Whether booking a private kayak safari, boat cruise, or cultural tour, the lodge's staff will assist in creating unforgettable experiences and memories during your stay.
What safety measures are in place at Mosaic Lagoon Lodge? Mosaic Lagoon Lodge adheres to strict health and safety protocols to ensure the well-being and comfort of its guests, staff, and community members. Enhanced cleaning procedures, social distancing measures, and sanitization stations are implemented throughout the lodge, while trained staff members follow hygiene guidelines and wear personal protective equipment to maintain a safe and hygienic environment for all.
Enquiry Form
Become a Partner
Mosaic Lagoon Lodge
Mosaic Lagoon Lodge
AP Product Note EvenYears
Inclusions and Exclusions
INCLUDES
All meals - breakfast, lunch, afternoon tea, dinner.
House beverages & welcome drink.
Activities at Mosaic Beach excursions, quad biking (ATVs), SUP, boating, kayaking, cycling, nature walks/bird watching.
Free WIFI.
2 GROUP ACTIVITIES / DAY Morning 1000 am. Afternoon 400 pm. *Check-in is at 300 for 400 pm activity.
4X4 BEACH EXCURSION.
GUIDED QUAD BIKE EXCURSIONS exploring magnificent flora, birds and lagoon wetlands.
SUP - Stand Up Padding Boarding - on the Hermanus Lagoon (lessons are an extra charge).
BOAT CRUISE & KAYAKING Bird watching. Weather dependent.
FAT BIKES & MOUNTAIN BIKES.
GUIDED NATURE WALKS exploring birds and flora of the Cape Floral Kingdom.
ARCHEOLOGICAL CAVE TOUR at the beach.
EXTRAS MILKWOOD SPA at MOSAIC Pre-book to ensure availability.
Massage & skin therapies, manicures & pedicures with regular or gel polish.
Kalahari Facials & Body Treatments and Team Dr Joseph BIOTEC Facials
Luxury Elemis Room Turndown for special occasions
EXTRAS AREA ACTIVITIES WE CAN ARRANGE
Shark cage diving and Boat whale watching (seasonal).
Whale Watching & Scenic Tour by Plane.
Sea kayaking in Hermanus.
Wine tastings at Springfontein Wine Estate (next door) and in the Hemel-en-Aarde and Stanford Wine Regions.
Helicopter transfer to/from Mosaic, or road transfer.
Child-care can be prearranged by reservation.
FIT Cancellation Policy
CANCELLATION POLICY The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Groups Cancellation Policies
CANCELLATION POLICY The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Child Policies (Supplier)
Child Policy
We accept children 4-12 years. Child sharing with 1 adult pays adult rate. Parental supervision is required at all times.
Supplier Family Rooms
1 x Family Suite available
Property Room Types
4 Suites and 1 Family Suite
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
· On the water - Hermanus Lagoon
· By the sea - 4x4 access to a secluded beach.
· Mountain views are magnificent
· Marine Big 5 whale watching & shark diving
· Myriad of outdoor activities
Fynbos nature area
Rates Manual Child Policy
Child Policy
No children under 4 (unless book all 5 rooms exclusively).
Children 4 12 years pay applicable child rate.
Child sharing with 1 adult pays adult rate.
Inclusions and Exclusions
INCLUDES:
All meals - breakfast, lunch, afternoon tea, dinner.
House beverages & welcome drink.
Activities at Mosaic Beach excursions, quad biking (ATVs), SUP, boating, kayaking, cycling, nature walks/bird watching.
Free WIFI.
2 GROUP ACTIVITIES / DAY: Morning 10:00 am. Afternoon 4:00 pm. *Check-in is at 3:00 for 4:00 pm activity.
4X4 BEACH EXCURSION.
GUIDED QUAD BIKE EXCURSIONS exploring magnificent flora, birds and lagoon wetlands.
SUP - Stand Up Padding Boarding - on the Hermanus Lagoon (lessons are an extra charge).
BOAT CRUISE & KAYAKING Bird watching. Weather dependent.
FAT BIKES & MOUNTAIN BIKES.
GUIDED NATURE WALKS exploring birds and flora of the Cape Floral Kingdom.
ARCHEOLOGICAL CAVE TOUR at the beach.
EXTRAS: MILKWOOD SPA at MOSAIC Pre-book to ensure availability.
Massage & skin therapies, manicures & pedicures with regular or gel polish.
Kalahari Facials & Body Treatments and Team Dr Joseph BIOTEC Facials
Luxury Elemis Room Turndown for special occasions
EXTRAS: AREA ACTIVITIES WE CAN ARRANGE
Shark cage diving and Boat whale watching (seasonal).
Whale Watching & Scenic Tour by Plane.
Sea kayaking in Hermanus.
Wine tastings at Springfontein Wine Estate (next door) and in the Hemel-en-Aarde and Stanford Wine Regions.
Helicopter transfer to/from Mosaic, or road transfer.
Child-care can be prearranged by reservation.
FIT Cancellation Policy
CANCELLATION POLICY: The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Groups Cancellation Policies
CANCELLATION POLICY: The cancellation fee is a % of the full accommodation amount.
30 days prior to arrival 50%
14 days prior to arrival 75%
7 days prior to arrival 100%
All requests, confirmations and cancellations are valid only if in writing.
A 5% processing fee will be deducted from all refunds.
Child Policies (Supplier)
Child Policy:
We accept children 4-12 years. Child sharing with 1 adult pays adult rate. Parental supervision is required at all times.
Supplier Family Rooms
1 x Family Suite available
Property Room Types
4 Suites and 1 Family Suite
Tour Leader Policy
No tourleader/guide policy supplied by supplier.
Unique Selling Points
· On the water - Hermanus Lagoon
· By the sea - 4x4 access to a secluded beach.
· Mountain views are magnificent
· Marine Big 5 whale watching & shark diving
· Myriad of outdoor activities
Fynbos nature area
Rates Manual Child Policy
Child Policy
No children under 4 (unless book all 5 rooms exclusively).
Children 4 12 years pay applicable child rate.
Child sharing with 1 adult pays adult rate.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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