As the heat of the day dissipates and the dust of the plains settles, a beautiful peace descends around Zarafa. A Verreaux’s eagle-owl calls softly in the canopy of a giant ebony tree and the hippos’ mocking laughter echoes across the water.
Emporium-Collection
Emporium-Voyage
Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
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As the heat of the day dissipates and the dust of the plains settles, a beautiful peace descends around Zarafa. A Verreaux’s eagle-owl calls softly in the canopy of a giant ebony tree and the hippos’ mocking laughter echoes across the water.
Sanctuary Zarafa Camp: Where Luxury Meets Wilderness
Discover Unparalleled Luxury at Sanctuary Zarafa Camp in Botswana's Okavango Delta
Experience the epitome of luxury in the heart of the African wilderness at Sanctuary Zarafa Camp in Botswana's Okavango Delta. Explore the camp's opulent suites, indulge in gourmet dining, and embark on unforgettable safari adventures.
Nestled amidst the pristine wilderness of Botswana's Okavango Delta, Sanctuary Zarafa Camp beckons travelers seeking an exclusive and immersive safari experience. With its luxurious accommodations, breathtaking scenery, and unparalleled wildlife sightings, Zarafa Camp offers an unforgettable retreat for discerning guests.
The Essence of Sanctuary Zarafa Camp
Experience the essence of luxury and wilderness at Zarafa Camp.
Discover the perfect blend of opulence and authenticity in every aspect of your stay.
Luxurious Suites: Your Home in the Delta
Indulge in the comfort of spacious canvas tents adorned with elegant furnishings.
Relax on your private deck overlooking the delta or take a refreshing dip in your plunge pool.
Enjoy modern amenities and personalized service, including butler service and in-room dining.
Exquisite Dining Experiences
Savor gourmet cuisine crafted from the finest local ingredients at Zarafa Camp's dining tent.
Enjoy private dining experiences under the African sky, surrounded by the sights and sounds of the bush.
Unforgettable Safari Adventures
Embark on thrilling game drives and guided bush walks led by expert guides.
Encounter a diverse array of wildlife, including elephants, lions, leopards, and more.
Experience the magic of the Okavango Delta with mokoro excursions and sunset cruises along the waterways.
Sanctuary Zarafa Camp Facilities
Explore the camp's swimming pool, wellness spa, and curio shop.
Unwind in the library and lounge area, perfect for relaxation between safari activities.
At Sanctuary Zarafa Camp, guests can immerse themselves in the wonders of the Okavango Delta while enjoying world-class accommodations, exceptional dining, and a range of unforgettable safari experiences.
As the heat of the day dissipates and the dust of the plains settles, a beautiful peace descends around Zarafa. A Verreaux’s eagle-owl calls softly in the canopy of a giant ebony tree and the hippos’ mocking laughter echoes across the water.
Amenities
Campfire Area
Dining Area
Electricity/Power Outlets
En-suite Facilities
Game Drives
Lounge/Bar Area
Luxurious Accommodations
Spa and Wellness
Sundowner Deck
Swimming pool
Walking Safaris
Wi-Fi/Communication Facilities
Activities
Game Drives:
Embark on thrilling game drives led by expert guides, who will take you on safari adventures in search of Africa's iconic wildlife. Encounter elephants, lions, leopards, buffalo, and a variety of antelope species as you explore the diverse landscapes of the Okavango Delta.
Guided Bush Walks:
Experience the magic of the bush up close on guided bush walks, where you'll have the opportunity to learn about the Delta's unique ecosystems and observe its smaller inhabitants, such as birds, insects, and plants.
Mokoro Excursions:
Glide silently through the tranquil waterways of the Okavango Delta on traditional mokoro (dugout canoe) excursions. Marvel at the Delta's pristine beauty and encounter aquatic wildlife, including hippos, crocodiles, and colorful bird species.
Sunset Cruises:
Unwind with a leisurely sunset cruise along the Delta's waterways, where you'll witness the spectacular colors of the African sky as the sun dips below the horizon. Enjoy complimentary drinks and snacks while soaking in the serenity of the Delta.
Photography Safaris:
Capture stunning images of Africa's wildlife and landscapes with the guidance of professional wildlife photographers. Whether you're a seasoned photographer or a novice enthusiast, photography safaris offer a unique opportunity to hone your skills and capture unforgettable moments in the wild.
Facilities
Luxurious Tented Accommodations:
Sanctuary Zarafa Camp features spacious and elegantly appointed tented suites, offering guests the ultimate in comfort and luxury. Each tent boasts a private veranda with sweeping views of the surrounding wilderness, as well as a private plunge pool for refreshing dips under the African sun.
Dining Tent:
The camp's dining tent serves as a central gathering place where guests can enjoy gourmet meals prepared by talented chefs. Indulge in a culinary journey featuring fresh, locally sourced ingredients and a blend of international flavors. Private dining experiences can also be arranged for those seeking a more intimate setting.
Swimming Pool:
After an exhilarating day of safari adventures, guests can unwind by the camp's swimming pool, set amidst the natural beauty of the Okavango Delta. Relax on comfortable loungers, sip refreshing drinks, and soak up the sun while enjoying panoramic views of the surrounding landscape.
Wellness Spa:
Sanctuary Zarafa Camp offers a range of rejuvenating spa treatments designed to relax and revitalize both body and mind. Pamper yourself with a soothing massage or indulge in a therapeutic facial, all while surrounded by the serene ambiance of the Delta.
Curio Shop:
Take home a piece of Africa with you from the camp's onsite curio shop, where you'll find a curated selection of handcrafted souvenirs, local artwork, and unique gifts. Browse through a variety of items, including traditional crafts, jewelry, clothing, and more.
Library and Lounge Area:
For moments of relaxation between safari activities, guests can retreat to the camp's library and lounge area. Curl up with a good book, enjoy a refreshing drink, or simply take in the breathtaking views of the surrounding wilderness.
F&Q
What is the meaning of "Zarafa" and why was it chosen for the camp's name?
"Zarafa" is Arabic for "the beloved one." Dereck and Beverly Joubert, the founders of Zarafa Camp, found tranquility under a magnificent ebony tree, which became the focal point of the camp. The name reflects the desire for safari exclusivity and privacy.
Where is Zarafa Camp located, and what makes its location unique?
Zarafa Camp is situated on the private 130,000-hectare Selinda Reserve in northern Botswana, linking the Okavango Delta and the Chobe/Savute corridors. Its location overlooking the crystal waters of Zibadianja Lagoon, the source of the famous Savute Channel, offers magnificent views and exceptional wildlife sightings.
What types of accommodations does Zarafa Camp offer?
Zarafa Camp features four exquisite tented villas designed for luxury and privacy. Each villa offers en-suite facilities and stunning views over the lagoon, providing guests with an intimate and exclusive safari experience.
What wildlife can be seen around Zarafa Camp?
The camp's location near Zibadianja Lagoon, a water source for a tremendous population of wildlife, offers excellent opportunities for wildlife sightings. During the dry season, guests can expect to see hundreds of buffalo and elephant, among other species.
What eco-friendly initiatives does Zarafa Camp employ?
Zarafa Camp is committed to environmental sustainability and innovation. The camp's construction utilizes only recycled hardwoods and canvas, while all electricity is sourced from its solar farm. Additionally, 'bio gas' plants recycle waste into usable cooking gas, making Zarafa one of the "greenest" luxury safari camps on the continent.
What activities are available at Zarafa Camp?
Guests at Zarafa Camp can enjoy a range of activities, including guided game drives, walking safaris, and birdwatching excursions. The camp offers an intimate and immersive safari experience, allowing guests to connect with nature and explore the diverse wildlife of the Selinda Reserve.
How do guests access Zarafa Camp?
Guests typically reach Zarafa Camp by flying into nearby airports, such as Maun Airport or Kasane Airport, and then arranging for a transfer to the camp. The camp's remote location provides a secluded and tranquil setting, perfect for an exclusive safari retreat.
Is Wi-Fi available at Zarafa Camp?
Yes, Zarafa Camp offers Wi-Fi/communication facilities, allowing guests to stay connected with the outside world if desired. However, due to its remote location, internet connectivity may be limited, encouraging guests to disconnect and immerse themselves fully in the natural surroundings.
What dining options are available at Zarafa Camp?
The camp provides dining facilities where guests can enjoy delicious meals prepared using fresh, locally sourced ingredients. Special dietary requirements can be accommodated with advance notice, ensuring a memorable culinary experience amidst the wilderness.
Are there any health concerns or precautions guests should be aware of?
While Zarafa Camp offers a safe and secure environment, guests should be mindful of their health and take precautions against potential risks, such as insect bites and dehydration. It's advisable to consult with a healthcare professional or travel medicine specialist before traveling to ensure a safe and enjoyable safari experience.
Amenities
Amenities Not Found
Address
Internet
Children policy
Children are accommodated from a minimum age of 6 years.
- Activities will cater to family ability & safety. Some activities may have a specific age-related restriction - please refer to the general notes
at the end of this manual.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
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These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
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Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
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Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
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Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
What is the meaning of "Zarafa" and why was it chosen for the camp's name?
"Zarafa" is Arabic for "the beloved one." Dereck and Beverly Joubert, the founders of Zarafa Camp, found tranquility under a magnificent ebony tree, which became the focal point of the camp. The name reflects the desire for safari exclusivity and privacy.
Where is Zarafa Camp located, and what makes its location unique?
Zarafa Camp is situated on the private 130,000-hectare Selinda Reserve in northern Botswana, linking the Okavango Delta and the Chobe/Savute corridors. Its location overlooking the crystal waters of Zibadianja Lagoon, the source of the famous Savute Channel, offers magnificent views and exceptional wildlife sightings.
What types of accommodations does Zarafa Camp offer?
Zarafa Camp features four exquisite tented villas designed for luxury and privacy. Each villa offers en-suite facilities and stunning views over the lagoon, providing guests with an intimate and exclusive safari experience.
What wildlife can be seen around Zarafa Camp?
The camp's location near Zibadianja Lagoon, a water source for a tremendous population of wildlife, offers excellent opportunities for wildlife sightings. During the dry season, guests can expect to see hundreds of buffalo and elephant, among other species.
What eco-friendly initiatives does Zarafa Camp employ?
Zarafa Camp is committed to environmental sustainability and innovation. The camp's construction utilizes only recycled hardwoods and canvas, while all electricity is sourced from its solar farm. Additionally, 'bio gas' plants recycle waste into usable cooking gas, making Zarafa one of the "greenest" luxury safari camps on the continent.
What activities are available at Zarafa Camp?
Guests at Zarafa Camp can enjoy a range of activities, including guided game drives, walking safaris, and birdwatching excursions. The camp offers an intimate and immersive safari experience, allowing guests to connect with nature and explore the diverse wildlife of the Selinda Reserve.
How do guests access Zarafa Camp?
Guests typically reach Zarafa Camp by flying into nearby airports, such as Maun Airport or Kasane Airport, and then arranging for a transfer to the camp. The camp's remote location provides a secluded and tranquil setting, perfect for an exclusive safari retreat.
Is Wi-Fi available at Zarafa Camp?
Yes, Zarafa Camp offers Wi-Fi/communication facilities, allowing guests to stay connected with the outside world if desired. However, due to its remote location, internet connectivity may be limited, encouraging guests to disconnect and immerse themselves fully in the natural surroundings.
What dining options are available at Zarafa Camp?
The camp provides dining facilities where guests can enjoy delicious meals prepared using fresh, locally sourced ingredients. Special dietary requirements can be accommodated with advance notice, ensuring a memorable culinary experience amidst the wilderness.
Are there any health concerns or precautions guests should be aware of?
While Zarafa Camp offers a safe and secure environment, guests should be mindful of their health and take precautions against potential risks, such as insect bites and dehydration. It's advisable to consult with a healthcare professional or travel medicine specialist before traveling to ensure a safe and enjoyable safari experience.
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Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
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Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
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Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
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Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
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5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
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8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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