The innovative off-the-grid eco-design of four-bedroomed Morukuru Ocean House in pristine De Hoop Nature Reserve perfectly tethers tourism to sustainability.
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With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
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These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Inclusions for Morukuru Family
Private and exclusive-use at Morukuru Ocean House
Complimentary Wi-Fi (limited bandwidth )
Breakfast, lunch, dinner and snacks
Local soft drinks, water, juices, coffee, tea
Local house wines & local spirits
Two shared guided activities daily (Beach Lodge )
Private guided activities (Ocean House )
Use of snorkeling equipment & mountain bikes
Sandboarding
Laundry service (Ocean House )
Entrance fee / reserve gate fee
VAT / taxes
Exclusions for Morukuru Family De Hoop
Road transfers to/from De Hoop Nature Reserve
Flights to/from De Hoop Nature Reserve
Massage treatments
Cellar wines (Premium list )
Laundry service (Beach Lodge )
Day trips outside De Hoop Nature Reserve
Curio shop purchases
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Inclusions for Morukuru Family
Private and exclusive-use at Morukuru Ocean House
Complimentary Wi-Fi (limited bandwidth )
Breakfast, lunch, dinner and snacks
Local soft drinks, water, juices, coffee, tea
Local house wines & local spirits
Two shared guided activities daily (Beach Lodge )
Private guided activities (Ocean House )
Use of snorkeling equipment & mountain bikes
Sandboarding
Laundry service (Ocean House )
Entrance fee / reserve gate fee
VAT / taxes
Exclusions for Morukuru Family De Hoop
Road transfers to/from De Hoop Nature Reserve
Flights to/from De Hoop Nature Reserve
Massage treatments
Cellar wines (Premium list )
Laundry service (Beach Lodge )
Day trips outside De Hoop Nature Reserve
Curio shop purchases
AP Product Note EvenYears
Please enquire the following specials
Whale Season offer Stay 3 Pay 2 / Morukuru Family Journey / City to Ocean / Early bird offer
Supplier Closures & Block Out
11 May 28 June 2020
Annual Closure 01 30 June 2021
Hotel Group
Morukuru Family
Inclusions and Exclusions
Included Private and exclusive use of the Houses, Wifi, breakfast, lunch, dinner, snacks, local drinks, water, non-alcoholic drinks, local house wines & local spirits, private butler, private chef, your own private ranger & tracker, private game drives & nature drives, private nature walks, mountain biking, sundowner drinks, picnics, road transfers within De Hoop Nature Reserve, entrance fee/reserve gate fee, laundry service & VAT/taxes.
Excluded Road transfers to/from the reserves, flights to/from the reserves, massage treatements, cellar wines, day trips outside the reserves & curio shop purchases
FIT Cancellation Policy
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Groups Cancellation Policies
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Child Policies (Supplier)
Morukuru Family gladly welcomes children of all ages in all properties. We have fold away beds, baby cots, highchairs and car seats available. Our junior guests are allowed to participate in game drives, no matter their age.
Children programs
Children of all ages welcome
Property Room Types
Morukuru Ocean House up to 8 adults & 4 children (4 presidential bedrooms en-suite & 1 kids/study room)
Amenities
Safari Pro
'One free Morukuru Family polo shirt for one guest
OR
One bottle of Premium Wine from our Reserve list (max value ZAR 500)
Valid until 31 Dec 2022
Please mention to the DMC at time of booking that you are a Safari Pros member
Rates Manual Child Policy
Child Policy
Morukuru Family gladly welcomes children of all ages in all private houses.
We have fold away beds and baby cots available.
Our junior guests are allowed to participate in game drives, no matter their age.
How many suites are available at Morukuru Ocean House?
Morukuru Ocean House features four luxurious suites, each offering stunning ocean views and exclusive amenities.
What type of cuisine is available at the villa?
Guests can enjoy gourmet meals prepared by a private chef, with menus tailored to their preferences and dietary requirements.
What activities are available in the surrounding area?
The Garden Route offers a wealth of activities, including whale watching, beach walks, and visits to nearby nature reserves and vineyards.
Is Morukuru Ocean House suitable for families?
Yes, Morukuru Ocean House welcomes families and offers a range of child-friendly activities and amenities.
Can guests arrange private excursions and tours?
Yes, the villa's concierge team can assist with arranging private excursions and tours tailored to guests' interests and preferences.
Is Wi-Fi available at Morukuru Ocean House?
Yes, complimentary Wi-Fi access is available throughout the villa, allowing guests to stay connected during their stay.
What is the nearest airport to Morukuru Ocean House?
The nearest airport is George Airport, located approximately 1.5 hours away by car.
What safety measures are in place at the villa?
Morukuru Ocean House adheres to strict safety and hygiene protocols to ensure the wellbeing of guests and staff.
Enquiry Form
Become a Partner
Morukuru Ocean House
Morukuru Ocean House
AP Product Note EvenYears
Please enquire the following specials
Whale Season offer Stay 3 Pay 2 / Morukuru Family Journey / City to Ocean / Early bird offer
Supplier Closures & Block Out
11 May 28 June 2020
Annual Closure 01 30 June 2021
Hotel Group
Morukuru Family
Inclusions and Exclusions
Included Private and exclusive use of the Houses, Wifi, breakfast, lunch, dinner, snacks, local drinks, water, non-alcoholic drinks, local house wines & local spirits, private butler, private chef, your own private ranger & tracker, private game drives & nature drives, private nature walks, mountain biking, sundowner drinks, picnics, road transfers within De Hoop Nature Reserve, entrance fee/reserve gate fee, laundry service & VAT/taxes.
Excluded Road transfers to/from the reserves, flights to/from the reserves, massage treatements, cellar wines, day trips outside the reserves & curio shop purchases
FIT Cancellation Policy
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Groups Cancellation Policies
CURRENT COVID CONDITIONS as from 28 November 21
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival 10% cancellation fee
Cancellation within 7 days before arrival 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival 10% cancellation fee
Cancellation within 21 days before arrival 50% cancellation fee
Child Policies (Supplier)
Morukuru Family gladly welcomes children of all ages in all properties. We have fold away beds, baby cots, highchairs and car seats available. Our junior guests are allowed to participate in game drives, no matter their age.
Children programs
Children of all ages welcome
Property Room Types
Morukuru Ocean House up to 8 adults & 4 children (4 presidential bedrooms en-suite & 1 kids/study room)
Amenities
Safari Pro
'One free Morukuru Family polo shirt for one guest
OR
One bottle of Premium Wine from our Reserve list (max value ZAR 500)
Valid until 31 Dec 2022
Please mention to the DMC at time of booking that you are a Safari Pros member
Rates Manual Child Policy
Child Policy
Morukuru Family gladly welcomes children of all ages in all private houses.
We have fold away beds and baby cots available.
Our junior guests are allowed to participate in game drives, no matter their age.
AP Product Note EvenYears
Please enquire the following specials
Whale Season offer Stay 3 Pay 2 / Morukuru Family Journey / City to Ocean / Early bird offer
Supplier Closures & Block Out
11 May 28 June 2020
Annual Closure 01 30 June 2021
Hotel Group
Morukuru Family
Inclusions and Exclusions
Included: Private and exclusive use of the Houses, Wifi, breakfast, lunch, dinner, snacks, local drinks, water, non-alcoholic drinks, local house wines & local spirits, private butler, private chef, your own private ranger & tracker, private game drives & nature drives, private nature walks, mountain biking, sundowner drinks, picnics, road transfers within De Hoop Nature Reserve, entrance fee/reserve gate fee, laundry service & VAT/taxes.
Excluded: Road transfers to/from the reserves, flights to/from the reserves, massage treatements, cellar wines, day trips outside the reserves & curio shop purchases
FIT Cancellation Policy
CURRENT COVID CONDITIONS as from 28 November 21:
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards:
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings: Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY:
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied:
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied:
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special:
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival: 10% cancellation fee
Cancellation within 7 days before arrival: 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival: 10% cancellation fee
Cancellation within 21 days before arrival: 50% cancellation fee
Groups Cancellation Policies
CURRENT COVID CONDITIONS as from 28 November 21:
All bookings made prior to 28 November (excluding Peak Season 2021 -18 Dec – 2 Jan ) can either postpone or they can cancel, in which case we will offer a refund less R 500 admin fee (provided the booking falls within 8-3 weeks before arrival).
For bookings within 3 weeks from arrival we will charge 10% canx fees and a 90% refund.
Bookings for Peak Season 2021 -18 Dec – 2 Jan will incur a R 2500 admin fee (Morukuru Beach Lodge) or R 5000 admin fee (all Morukuru exclusive use houses).
For Peak Season 2022 and 2023 standard terms apply indeed.
For each booking, please do all you can to either keep the booking or postpone. Cancellations and refunds should really be the very last option for those guests affected most badly by this crisis (ie the UK with mandatory hotel quarantine).
NEW BOOKINGS made from 28 November 2021 onwards:
New bookings can be held provisionally for maximum 21 days.
A 10% commitment fee (deposit) is required to secure the booking and full payment is required 30 days prior
to arrival.
For all new provisional bookings: Should we receive a confirmed request for the same dates, we require you to
either confirm or release within 48 hours, with the 10% commitment fee (deposit) due within 7 days.
All deposit payments received for bookings will be kept in a ring-fenced account.
Should COVID-19 restrictions (see updated Terms page 2) prevent travel, guests can postpone their stay at the same rates
(seasonal fluctuations excluded) in 2022. Postponements to 2023 will be at the applicable rates for 2023.
In case of full cancellation between 8 and 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
Full refund of funds paid, less R 5,000 (exclusive-use houses) or R 2,500 (Morukuru Beach Lodge) service
handling fee per booking. Capped at maximum 10% of total booking value in all cases, whichever is lowest.
In case of full cancellation within 3 weeks before arrival:
Credit voucher to the value of funds paid for future travel until 14 December 2023, OR
10% cancellation fees (90% refund).
CANCELLATION POLICY:
All cancellations must be made in writing. No telephonic or verbal cancellations will be accepted.
If a booking is cancelled after confirmation, the applicable deposit will be forfeited.
In addition the following fees will be levied:
Cancellation within 60 days before arrival 50% of full amount
Cancellation within 30 days before arrival 100% of full amount
Partial cancellations by additional guests at any of our exclusive use houses (over and above the required minimum number of guests), within 60 days before arrival will result in 25% cancellation fees levied. Outside the 60 days, the applicable commitment-fee will be forfeited. In case of a stay/pay offer, regular cancellation fees apply to partial cancellations.
For PEAK SEASON bookings at Morukuru Family Madikwe & Morukuru Family De Hoop the following fees will be levied:
Cancellation within 90 days before arrival 50% of full amount
Cancellation within 60 days before arrival 75% of full amount
Cancellation within 30 days before arrival 100% of full amount
Summer Special:
CANCELLATION POLICY 'SUMMER SEASON'
Cancellation until 7 days before arrival: 10% cancellation fee
Cancellation within 7 days before arrival: 50% cancellation fee
CANCELLATION POLICY 'PEAK SEASON'
Cancellation until 21 days before arrival: 10% cancellation fee
Cancellation within 21 days before arrival: 50% cancellation fee
Child Policies (Supplier)
Morukuru Family gladly welcomes children of all ages in all properties. We have fold away beds, baby cots, highchairs and car seats available. Our junior guests are allowed to participate in game drives, no matter their age.
Children programs
Children of all ages welcome
Property Room Types
Morukuru Ocean House: up to 8 adults & 4 children (4 presidential bedrooms en-suite & 1 kids/study room)
Amenities
Safari Pro:
'One free Morukuru Family polo shirt for one guest
OR
One bottle of Premium Wine from our Reserve list (max value ZAR 500)
Valid until 31 Dec 2022
Please mention to the DMC at time of booking that you are a Safari Pros member
Rates Manual Child Policy
Child Policy
Morukuru Family gladly welcomes children of all ages in all private houses.
We have fold away beds and baby cots available.
Our junior guests are allowed to participate in game drives, no matter their age.
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