Bisate possesses a total of 34 awards since its opening in 2017.
Bisate Lodge, adjacent to Volcanoes National Park, combines the bucket-list gorilla trek with a pioneering vision of reforestation and community partnership.
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Current Destination : Rwanda
Current Destination : New York
Current Destination : Rwanda
Bisate Lodge, adjacent to Volcanoes National Park, combines the bucket-list gorilla trek with a pioneering vision of reforestation and community partnership.
Destination: Emporium-Safari Bisate’s six Forest Villas, tucked into a swathe of rehabilitated Virunga Massif cloudforest, are exceptional, inside and out. Perched dramatically on the edge of an eroded volcanic crater at Volcanoes National Park in north-western Rwanda, the lodge has breath-taking views of the brooding Bisate and Karisimbi volcanic peaks, and is within easy driving distance of the park’s headquarters, where daily gorilla treks begin.
Experience: While spending an hour with the mountain gorillas is no doubt the star attraction, there are many other thrilling encounters that await you at Volcanoes National Park and surroundings – from golden monkey trekking to climbing Mount Bisoke, hiking to the ruin of Dian Fossey’s research centre, and her burial site, to visiting the Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund.
Closer to home at Emporium-Safari Bisate, guests will discover incredible birdlife on our nature trails, and can plant a tree towards Bisate’s visionary reforestation project, or visit the surrounding communities, who form an integral part of our shared purpose – to preserve, empower and expand these iconic wild lands.
Traditional dining is equally inspired. Fresh, locally sourced, health-conscious cuisine is served with exuberant hospitality, completing an unforgettable guest experience.
Purpose: Every moment of your stay at Bisate will remind you of our shared purpose to preserve, expand and protect this iconic Emporium-Safari.
From our pioneering reforestation project and local community upliftment programmes to our rehabilitation initiatives, every guest has the opportunity to join in our shared vision.
Wildlife: Volcanoes National Park provides a sanctuary to hundreds of the world’s 1 000 or so Endangered mountain gorillas. It is also home to the golden monkey, side-striped jackal, serval, black-fronted duiker, buffalo, elephant, tree hyrax, bushbuck and Egyptian mongoose. Genets and squirrels can also be found here.
Bright and beautiful sunbirds like the Rwenzori double-collared can be spotted here, along with over 200 other bird species (13 of which are endemic to the Virunga area). These include the Archer’s robin chat, mountain black boubou, strange weaver, mountain masked apalis and Rwenzori (collared) apalis.
Testament to our ongoing conservation and reforestation efforts, many of these species can now be seen on our property.
Emporium-Safari Bisate:
Since opening in 2017, Emporium-Safari Bisate has been awarded numerous accolades for its visionary sustainability impact, and continues to inspire superlatives. Both the architecture of the lodge, and the interiors of the six opulent en-suite Forest Villas elegantly embody the traditions of Rwandan royalty. Edifying cultural interactions, sophisticated, health-conscious dining, and exuberant hospitality all make your stay superior.
The thoughtful architecture is inspired by Rwandan building traditions and beautifully embodies the design of the Rwandan royal palace. The mindful use of local materials further weaves in a truly authentic ambiance.
It’s interesting to note that the spherical, synthetic thatched structures echo the Land of a Thousands Hills, which the Rwandan landscape is renowned for.
Bisate Lodge, adjacent to Volcanoes National Park, combines the bucket-list gorilla trek with a pioneering vision of reforestation and community partnership.
Emporium-Safari Bisate – Gorilla Trekking
The legendary Virunga Mountains in the north-east are home to volcanoes, swathes of cloud forest and half the world’s total population of endangered mountain gorillas. The primates of Rwanda are unparalleled, and Emporium-Safari Bisate is the perfect base for mountain gorilla trekking. This thrilling excursion takes place from Volcanoes National Park headquarters where guests are allocated to one of the twelve habituated gorilla families for a one-hour awe-inspiring encounter.
Gorilla Trekking Permits, per person, at an additional cost.
Emporium-Safari Bisate – Golden Monkey Trekking
View this beautifully-coloured primate, which is endemic to the area and lives in groups of between 30 to 80 individuals in the Park’s bamboo forest.
Emporium-Safari Bisate – Guided Walks In Volcanoes National Park
Set on the edge of Volcanoes National Park, and an easy drive to the park gate, Emporium-Safari Bisate is located in a vantage point that feels part of the park, offering breathtaking views of six volcanoes, including Bisoke, Karisimbi and Mikeno.
A full-day guided hike to the summit of Mount Bisoke (3 711 metres) can be strenuous, however, is well worth the effort, offering sweeping views of the rainforest and crater lake. Explore the diversity of habitats, and visibly discover the flourishing wildlife.
Emporium-Safari Bisate – Nursery Visit & Tree Planting
One of the Emporium-Safari Bisate agronomists will show you around the tree nursery and help you plant a sapling as part of our visionary reforestation project. Includes a visit to the Bamboo Greenhouse to see our greater indigenous tree nursery efforts.
Emporium-Safari Bisate – Meet The Community
Guided visit to the nearby community and members of the cooperative, including the farmers who cultivate and sell their vegetables to Emporium-Safari Bisate.
Emporium-Safari Bisate – Hike To Dian Fossey’s Grave & Karisoke
A spectacular, challenging hike to Dian Fossey’s burial site and the ruins of her Karisoke Research Centre, set in the saddle of Bisoke and Karisimbi volcanoes at an elevation of some 3 000 metres.
Emporium-Safari Bisate – Bisate Kwanda Offering
Bisate Kwanda accommodates early arrivals and later departures, providing more flexibility with transfers in and out of the lodge. Further enhancing our guest experience, the offering at Bisate Kwanda will allow guests to shower, change, have a light meal, visit the Emporium-Safari Bisate Boutique stocked with items from Rwanda (purchases at an additional cost), have a massage (treatments at an additional cost), or simply relax in the informal lounge with fireplace, while enjoying the sweeping views overlooking the organic vegetable garden and the reforestation efforts towards Volcanoes National Park.
Kwanda is a Kinyarwanda word meaning growth or expansion; a place to gather; a gift – all three of which perfectly sum up the day lounge’s unique offering. Located close to the main lodge, tucked out of sight, Bisate Kwanda has local craftspeople to thank for its uniquely Rwandan flavour. From hand-tooled wooden utensils and food boards to delicate crockery, striking entrance floors and hallways, volcanic rock walls and facings, hand-woven baskets and placemats, and garden pots, everything has been designed and hand-crafted by Rwandans to create a truly authentic ambience.
All Volcanoes National Park activities require permits (per person) at additional cost. The private gorilla trek is at a further additional cost.
Emporium-Safari Bisate – Emporium-Safari & Olympus, A Visionary Partnership
Emporium-Safari and Olympus have joined forces to use their high-end services and combined passion for wildlife photography to ensure the ongoing conservation and protection of Africa’s remote Emporium-Safari areas, whilst contributing to the empowerment of local people through conservation education.
We are proud to partner with a like-minded company like Olympus. Together we not only share a love of wildlife photography, we hold a similar set of values and ideals about making a bigger, positive impact on the world and our place in it.
The Olympus Tough TG-5 camera is the ultimate partner for the most challenging adventures, like gorilla trekking or any other activities in Volcanoes National Park. The Olympus Tough! Camera is waterproof, shockproof, crushproof, freeze proof, and dustproof for adventure travels. It features 4K video and RAW capture for the perfect pictures, and videos, whilst exploring. The waterproof performance allows one to take the best pictures in the rainforest, and the camera is robust with an interior protective structure. The cameras ability to deal with low light is key to a great image of the gorillas, and other wildlife in their natural habitat. The camera is lightweight and easy to operate, ideal for hiking or to use during a community village visit at Bisate.
Olympus Photo Hub experience dependent on camera availability.
Emporium-Safari Bisate – The Ellen DeGeneres Campus Of The Dian Fossey Gorilla Fund
Established in 1967, the Dian Fossey Gorilla Fund works to protect and study gorillas, and their habitats, as well as to empower people who live near their forest home. With a team of hundreds working in Rwanda and the DRC, the Fossey Fund is the world’s longest-running and largest organisation dedicated entirely to gorilla conservation.
In 2022, the organisation moved to its first permanent, purpose built home, the Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund. Nestled in a beautiful, reforested landscape near the Volcanoes National Park it is worth visiting, with a stop at the campus easy to add during a stay at Emporium-Safari Bisate or Emporium-Safari Sabyinyo.
https://gorillafund.org/ellencampus/
No additional costs besides the entrance fee, and may be experienced either on arrival or departure, or in the afternoon after gorilla trekking.
Property Facilities
Bar
Room Facilities
Electrical Outlets
En-Suite
Hair Dryer
Fireplace
Heated Towel Rails
Internet Access (Complimentary)
Laundry Service (Complimentary)
Mini Bar
Safe
Tea / Coffee
Verandah
Available Services
Credit Card
Activities on Site
Bird Watching
Massages
Natural History Tours
Walks (Guided)
Activities Nearby
Cultural Tours
Gorilla Tracking
Historical Tours
Bisate possesses a total of 34 awards since its opening in 2017.
Bisate's reforestation project serves to preserve and expand the iconic wild lands of Rwanda, allowing guests to actively participate by planting a tree.
Bisate's Kwanda is a day lounge located in the organic vegetable garden of the Bisate lodge, providing guests with a place to rest and enjoy healthy meals or activities like massages.
Bisate boasts an unfenced, untamed and incomparable location for experiencing rare species like mountain gorillas or local Rwandan culture.
In addition to the famous Gorilla and Golden Monkey treks offered by Bisate, guests may also explore the Dian Fossey grave site or hike Mount Bisoke for stunning crater lake views.
Bisate's restaurant menu is predominantly sourced from the lodge's own garden or nearby farming communities and focuses on sustainability and freshness.
Besides participating in Bisate's reforestation project, guests may also donate to Bisate's community initiatives like the 'Plant a Vegetable Garden and Support Families' program.
The Bisate lodge features six forest villas with a treehouse-like design to reflect the elegance of Rwandan royalty and a main central building for dining, recreational and lodging services.
Guests can enjoy complimentary WiFi for personal or business use, with more specialized needs like helicopter safaris or access to Lakes Mobutu and Laberge also possible with Wilderness Air assistance.
Bisate places an emphasis on water and energy conservation, recycling and waste management, and community involvement and education to preserve the local ecosystem.
Amenities Not Found
Transfer : subject to supplement
Smooking rooms:
190 rooms and suites
In-room amenities : iPod dock, flatscreen TV, in-room safe, minibar
Air conditioned hotel
Laundry service
Concirge service
Corona Conscious
Handpicked Collection
Personalize Service
Perks & Offers
Price Matching
Trusted by Visa
Secure Booking
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
P.M
United Kingdom
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the staff I interacted with were great. One of the best hotel experiences I have ever had I would unreservedly recommend the hotel and will return.
G.P
United Kingdom
Probably the best City hotel weve stayed at. Alal Gogo was particularly outstanding. He managed to arrange for us to attend the Woody Allan Band show with our guest (who is a musician) even when it had been booked out and was very courteous throughout. Thank you so muclh. A wonderful stay.
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
P.M
United Kingdom
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the staff I interacted with were great. One of the best hotel experiences I have ever had I would unreservedly recommend the hotel and will return.
G.P
United Kingdom
Probably the best City hotel weve stayed at. Alal Gogo was particularly outstanding. He managed to arrange for us to attend the Woody Allan Band show with our guest (who is a musician) even when it had been booked out and was very courteous throughout. Thank you so muclh. A wonderful stay.
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
P.M
United Kingdom
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the staff I interacted with were great. One of the best hotel experiences I have ever had I would unreservedly recommend the hotel and will return.
G.P
United Kingdom
Probably the best City hotel weve stayed at. Alal Gogo was particularly outstanding. He managed to arrange for us to attend the Woody Allan Band show with our guest (who is a musician) even when it had been booked out and was very courteous throughout. Thank you so muclh. A wonderful stay.
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
P.M
United Kingdom
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the staff I interacted with were great. One of the best hotel experiences I have ever had I would unreservedly recommend the hotel and will return.
G.P
United Kingdom
Probably the best City hotel weve stayed at. Alal Gogo was particularly outstanding. He managed to arrange for us to attend the Woody Allan Band show with our guest (who is a musician) even when it had been booked out and was very courteous throughout. Thank youa so muclh. A wonderful stay.
C.M
United States
We love the hotel and its location. The front desk staff was extremely pleasant. The breakfast staff are very friendly and efficient.
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These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed.
Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time.
Obvious errors and mistakes (including misprints) are not binding
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
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If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions.
Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description.
Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
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The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Plattform of The European Commission for online dispute resolution: www.ec.europa.eu/consumers/odr/
35 east 76th st, New York
Public areas :
In room :
Children are welcome
Check-in :
Check-out :
Transfer :
Non smooking public spaces
Smooking rooms:
In-room amenities :
Small dogs allowed
Car park / valet service :
65 US$ per day
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
35 east 76th st, New York
Public areas :
In room :
Children are welcome
Check-in :
Check-out :
Transfer :
Non smooking public spaces
Smooking rooms:
In-room amenities :
Small dogs allowed
Car park / valet service :
65 US$ per day
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
€ per night inclusive of all taxes and fees
SelectBisate possesses a total of 34 awards since its opening in 2017.
Bisate's reforestation project serves to preserve and expand the iconic wild lands of Rwanda, allowing guests to actively participate by planting a tree.
Bisate's Kwanda is a day lounge located in the organic vegetable garden of the Bisate lodge, providing guests with a place to rest and enjoy healthy meals or activities like massages.
Bisate boasts an unfenced, untamed and incomparable location for experiencing rare species like mountain gorillas or local Rwandan culture.
In addition to the famous Gorilla and Golden Monkey treks offered by Bisate, guests may also explore the Dian Fossey grave site or hike Mount Bisoke for stunning crater lake views.
Bisate's restaurant menu is predominantly sourced from the lodge's own garden or nearby farming communities and focuses on sustainability and freshness.
Besides participating in Bisate's reforestation project, guests may also donate to Bisate's community initiatives like the 'Plant a Vegetable Garden and Support Families' program.
The Bisate lodge features six forest villas with a treehouse-like design to reflect the elegance of Rwandan royalty and a main central building for dining, recreational and lodging services.
Guests can enjoy complimentary WiFi for personal or business use, with more specialized needs like helicopter safaris or access to Lakes Mobutu and Laberge also possible with Wilderness Air assistance.
Bisate places an emphasis on water and energy conservation, recycling and waste management, and community involvement and education to preserve the local ecosystem.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed.
Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time.
Obvious errors and mistakes (including misprints) are not binding
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions.
Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description.
Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract.
emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected.
Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission.
Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence.
If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Plattform of The European Commission for online dispute resolution: www.ec.europa.eu/consumers/odr/