Elevated on wooden decks, with panoramic views over one of Onguma’s most beautiful and prolific waterholes is the new Onguma Camp Kala. With its conical, mud plastered central tower resembling a termite mound and the whole camp elevated on wooden stilts, it blends in with its surroundings and immediately calms the soul. The Impeccable and discreet butler service is designed to pamper guests and make you feel welcome, appreciated and at home.
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With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
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Elevated on wooden decks, with panoramic views over one of Onguma’s most beautiful and prolific waterholes is the new Onguma Camp Kala. With its conical, mud plastered central tower resembling a termite mound and the whole camp elevated on wooden stilts, it blends in with its surroundings and immediately calms the soul. The Impeccable and discreet butler service is designed to pamper guests and make you feel welcome, appreciated and at home.
Discover the Ultimate Safari Experience at Onguma Camp Kala
Meta Description: Immerse yourself in luxury amidst Namibia's untamed wilderness at Onguma Camp Kala. Explore exclusive facilities and thrilling activities designed to immerse you in the beauty of the Onguma Nature Reserve.
Nestled within the pristine landscapes of the Onguma Nature Reserve in Namibia, Onguma Camp Kala invites travelers to embark on an unforgettable safari adventure. With its luxurious accommodations, breathtaking views, and abundant wildlife, this sanctuary offers a perfect blend of comfort and excitement.
Embrace Tranquility in the Heart of the Wilderness
Experience the tranquility of Onguma Camp Kala, where the beauty of nature unfolds before your eyes. From panoramic vistas to the captivating sights and sounds of wildlife, every moment spent here is a journey of discovery and delight.
Unveiling the Splendor of Onguma Camp Kala
Luxurious Accommodations
Step into luxury with our four exquisite suites, each meticulously designed to offer unparalleled comfort and style. Featuring expansive glass doors opening onto private terraces overlooking the waterhole, our suites provide a serene retreat amidst the African bushveld.
Escape to the enchanting realm of Onguma Camp Kala, where luxury and adventure await amidst the untamed wilderness of Namibia. Immerse yourself in the beauty of nature, encounter captivating wildlife, and create memories to last a lifetime in this serene sanctuary.
Elevated on wooden decks, with panoramic views over one of Onguma’s most beautiful and prolific waterholes is the new Onguma Camp Kala. With its conical, mud plastered central tower resembling a termite mound and the whole camp elevated on wooden stilts, it blends in with its surroundings and immediately calms the soul. The Impeccable and discreet butler service is designed to pamper guests and make you feel welcome, appreciated and at home.
Amenities
Activities on site
Air Conditioning/Heating
Bar
Bird Watching
Bush Cuisine
Child facilities
Game Drives
Guided Walks
Hide
Massage Treatments
Night Drives
Activities
Morning and Afternoon Game Drives: Set out on thrilling game drives through the Onguma Reserve and Etosha National Park, accompanied by experienced guides who will unveil the secrets of the bush and introduce you to the region's fascinating wildlife.
Guided Bush Walks: Immerse yourself in the sights and sounds of the wilderness on guided bush walks, where you'll gain insights into the flora, fauna, and ancient traditions of the region.
Night Drives: Experience the magic of the nocturnal world on guided night drives, offering glimpses of elusive creatures under the cover of darkness.
Dream Cruiser Experience: Spend a night under the stars near a waterhole aboard our custom-built Dream Cruiser, where luxury meets adventure in the heart of the wilderness.
Safari Adventures Await
Embark on exhilarating game drives through the Onguma Reserve and Etosha National Park, where an abundance of wildlife awaits your discovery. From elephants and lions to rhinos and giraffes, the savannah comes alive with the sights and sounds of the African bush.
Facilities
Four luxurious suites with private terraces and plunge pools.
Open-plan design with elegant furnishings and en-suite bathrooms.
Personalized butler service ensuring every need is met with care and attention.
Spa and gym facilities with glass walls offering uninterrupted views of the surrounding wilderness.
Indulge in Gastronomic Delights
Savor the flavors of Namibia with our exquisite cuisine served al fresco on the deck or by the crackling fire pit under the starlit sky. From hearty breakfasts to gourmet dinners, our culinary offerings promise to tantalize your taste buds and elevate your dining experience.
Open-plan dining area and bar with panoramic views of the waterhole.
Ground-level observation room with telescopes for wildlife spotting.
Chef's kitchen and pantry open all day for guests' convenience.
Outdoor deck with fire pit for alfresco dining and socializing.
F&Q
1: What is the best time to visit Onguma Camp Kala? The dry season between May and December offers optimal wildlife viewing opportunities, while the rainy months from January to March showcase the region's natural beauty in full bloom.
2: Are children allowed at Onguma Camp Kala? Children aged 12 and above are welcome to join the safari experience. Private bookings may accommodate younger children under special arrangements.
3: What amenities are available in the suites? Each suite features luxurious amenities, including private plunge pools, king-size daybeds, and en-suite bathrooms with high-quality fittings.
4: What wildlife can be spotted around the camp? From elephants and lions to giraffes and zebras, Onguma Camp Kala offers unparalleled opportunities to observe a diverse array of wildlife in their natural habitat.
5: How can guests reach Onguma Camp Kala? Guests can opt for private charters to Onguma Airfield or Mokuti Airfield, with convenient transfers available upon request. Alternatively, self-driving instructions can be provided upon booking.
6: What safety measures are in place at the camp? The safety and well-being of our guests are paramount. Our staff is trained to ensure a secure and enjoyable safari experience, with emergency protocols in place.
7: Is Wi-Fi available at Onguma Camp Kala? Complimentary Wi-Fi is available in designated areas, allowing guests to stay connected while immersed in the tranquility of the wilderness.
Amenities
Amenities Not Found
Address
Onguma Private Game Reserve, 14002, Tsumeb, Namibia
Internet
Children policy
Where applicable, Children under 3 years stay for free, and Children from 3 to 11 years sharing with
adults pay the listed child rate.
The above-mentioned rate for children is a nett rate and includes specified meals.
Children 12 years and above will be accommodated in their own room at the adult rate.
Four of the “Big Five” (lion, leopard, rhino and elephant) roam free on the Onguma Nature Reserve
Onguma Camp Kala, Onguma The Fort, Onguma Tented Camp, and Onguma Forest Camp are not
fenced and c
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
General Booking Terms & Conditions
· All bookings, amendments and cancellations must be made to us in writing and will only be valid once we confirm back in writing.
· STO rates are only valid if a registered agent/tour operator does the booking and payment.
· Provisional bookings will be held for 14 days and will be automatically released where no written confirmation is received.
· Provisional bookings made within the cancellation period will be held for a period of 24 hours and will be automatically released where no written confirmation is received.
· Although every effort is made to keep rates unchanged during the year, all rates and conditions are subject to change.
· Single Supplements will be charged per night when booking 3 night packages.
CANCELLATION POLICY (BOOKINGS OF MAX 3 ROOMS):
In the event of a confirmed booking not being cancelled or amended in writing, the following cancellation policy will apply:
· 10% Cancellation Fees apply to all confirmed bookings which are cancelled before 31 days prior to arrival
· 15 – 30 days prior to arrival – 25%
· 8 – 14 days prior to arrival – 50%
· 0 – 7 days prior to arrival and no show – 100%
CAMPSITE CANCELLATON POLICY
In the event of a confirmed reservation being cancelled and not postponed (in writing) 100% cancellation fees will be charged and pre-payments will be non-refundable.
PAYMENT CONDITIONS
· All private and website bookings require a 50% deposit at time of booking to confirm the reservation, the final 50% deposit is required 30 days prior to arrival.
· Please note 10% non-refundable administration fee will be charged on all FIT and private bookings cancelled before cancellation fee period applies.
· Please note 25% non-refundable administration fee will be charged on all group bookings cancelled before cancellation fee period applies.
· Payment of the full accommodation account is required 30 days prior to arrival.
· Credit cards accepted are: Master Card, Visa.
· Payment should be made in Namibian Dollars.
CHILD POLICY:
Where applicable, Children under 3 years stay for free, and Children from 3 to 11 years sharing with
adults pay the listed child rate.
The above-mentioned rate for children is a nett rate and includes specified meals.
Children 12 years and above will be accommodated in their own room at the adult rate.
Four of the “Big Five” (lion, leopard, rhino and elephant) roam free on the Onguma Nature Reserve
Onguma Camp Kala, Onguma The Fort, Onguma Tented Camp, and Onguma Forest Camp are not
fenced and children should therefore be under constant adult supervision.
Onguma Camp Kala, The Fort and Tented Camps cannot accommodate a 3rd bed.
Game Drives are conducted on open safari vehicles. Children under 7 years are not permitted on game
drive vehicles (unless private game drives are booked; private game drives are an extra cost, are
subject to availability and should be booked in advance).
Children under the age of 16 years are not permitted on walking safaris or Hide activities.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
General Booking Terms & Conditions
· All bookings, amendments and cancellations must be made to us in writing and will only be valid once we confirm back in writing.
· STO rates are only valid if a registered agent/tour operator does the booking and payment.
· Provisional bookings will be held for 14 days and will be automatically released where no written confirmation is received.
· Provisional bookings made within the cancellation period will be held for a period of 24 hours and will be automatically released where no written confirmation is received.
· Although every effort is made to keep rates unchanged during the year, all rates and conditions are subject to change.
· Single Supplements will be charged per night when booking 3 night packages.
CANCELLATION POLICY (BOOKINGS OF MAX 3 ROOMS):
In the event of a confirmed booking not being cancelled or amended in writing, the following cancellation policy will apply:
· 10% Cancellation Fees apply to all confirmed bookings which are cancelled before 31 days prior to arrival
· 15 – 30 days prior to arrival – 25%
· 8 – 14 days prior to arrival – 50%
· 0 – 7 days prior to arrival and no show – 100%
CAMPSITE CANCELLATON POLICY
In the event of a confirmed reservation being cancelled and not postponed (in writing) 100% cancellation fees will be charged and pre-payments will be non-refundable.
PAYMENT CONDITIONS
· All private and website bookings require a 50% deposit at time of booking to confirm the reservation, the final 50% deposit is required 30 days prior to arrival.
· Please note 10% non-refundable administration fee will be charged on all FIT and private bookings cancelled before cancellation fee period applies.
· Please note 25% non-refundable administration fee will be charged on all group bookings cancelled before cancellation fee period applies.
· Payment of the full accommodation account is required 30 days prior to arrival.
· Credit cards accepted are: Master Card, Visa.
· Payment should be made in Namibian Dollars.
CHILD POLICY:
Where applicable, Children under 3 years stay for free, and Children from 3 to 11 years sharing with
adults pay the listed child rate.
The above-mentioned rate for children is a nett rate and includes specified meals.
Children 12 years and above will be accommodated in their own room at the adult rate.
Four of the “Big Five” (lion, leopard, rhino and elephant) roam free on the Onguma Nature Reserve
Onguma Camp Kala, Onguma The Fort, Onguma Tented Camp, and Onguma Forest Camp are not
fenced and children should therefore be under constant adult supervision.
Onguma Camp Kala, The Fort and Tented Camps cannot accommodate a 3rd bed.
Game Drives are conducted on open safari vehicles. Children under 7 years are not permitted on game
drive vehicles (unless private game drives are booked; private game drives are an extra cost, are
subject to availability and should be booked in advance).
Children under the age of 16 years are not permitted on walking safaris or Hide activities.
Legal Terms & Conditions
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
1: What is the best time to visit Onguma Camp Kala? The dry season between May and December offers optimal wildlife viewing opportunities, while the rainy months from January to March showcase the region's natural beauty in full bloom.
2: Are children allowed at Onguma Camp Kala? Children aged 12 and above are welcome to join the safari experience. Private bookings may accommodate younger children under special arrangements.
3: What amenities are available in the suites? Each suite features luxurious amenities, including private plunge pools, king-size daybeds, and en-suite bathrooms with high-quality fittings.
4: What wildlife can be spotted around the camp? From elephants and lions to giraffes and zebras, Onguma Camp Kala offers unparalleled opportunities to observe a diverse array of wildlife in their natural habitat.
5: How can guests reach Onguma Camp Kala? Guests can opt for private charters to Onguma Airfield or Mokuti Airfield, with convenient transfers available upon request. Alternatively, self-driving instructions can be provided upon booking.
6: What safety measures are in place at the camp? The safety and well-being of our guests are paramount. Our staff is trained to ensure a secure and enjoyable safari experience, with emergency protocols in place.
7: Is Wi-Fi available at Onguma Camp Kala? Complimentary Wi-Fi is available in designated areas, allowing guests to stay connected while immersed in the tranquility of the wilderness.
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Legal Terms & Conditions
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform www.ec.europa.eu/consumers/odr
General Booking Terms & Conditions
· All bookings, amendments and cancellations must be made to us in writing and will only be valid once we confirm back in writing.
· STO rates are only valid if a registered agent/tour operator does the booking and payment.
· Provisional bookings will be held for 14 days and will be automatically released where no written confirmation is received.
· Provisional bookings made within the cancellation period will be held for a period of 24 hours and will be automatically released where no written confirmation is received.
· Although every effort is made to keep rates unchanged during the year, all rates and conditions are subject to change.
· Single Supplements will be charged per night when booking 3 night packages.
CANCELLATION POLICY (BOOKINGS OF MAX 3 ROOMS):
In the event of a confirmed booking not being cancelled or amended in writing, the following cancellation policy will apply:
· 10% Cancellation Fees apply to all confirmed bookings which are cancelled before 31 days prior to arrival
· 15 – 30 days prior to arrival – 25%
· 8 – 14 days prior to arrival – 50%
· 0 – 7 days prior to arrival and no show – 100%
CAMPSITE CANCELLATON POLICY
In the event of a confirmed reservation being cancelled and not postponed (in writing) 100% cancellation fees will be charged and pre-payments will be non-refundable.
PAYMENT CONDITIONS
· All private and website bookings require a 50% deposit at time of booking to confirm the reservation, the final 50% deposit is required 30 days prior to arrival.
· Please note 10% non-refundable administration fee will be charged on all FIT and private bookings cancelled before cancellation fee period applies.
· Please note 25% non-refundable administration fee will be charged on all group bookings cancelled before cancellation fee period applies.
· Payment of the full accommodation account is required 30 days prior to arrival.
· Credit cards accepted are: Master Card, Visa.
· Payment should be made in Namibian Dollars.
CHILD POLICY:
Where applicable, Children under 3 years stay for free, and Children from 3 to 11 years sharing with
adults pay the listed child rate.
The above-mentioned rate for children is a nett rate and includes specified meals.
Children 12 years and above will be accommodated in their own room at the adult rate.
Four of the “Big Five” (lion, leopard, rhino and elephant) roam free on the Onguma Nature Reserve
Onguma Camp Kala, Onguma The Fort, Onguma Tented Camp, and Onguma Forest Camp are not
fenced and children should therefore be under constant adult supervision.
Onguma Camp Kala, The Fort and Tented Camps cannot accommodate a 3rd bed.
Game Drives are conducted on open safari vehicles. Children under 7 years are not permitted on game
drive vehicles (unless private game drives are booked; private game drives are an extra cost, are
subject to availability and should be booked in advance).
Children under the age of 16 years are not permitted on walking safaris or Hide activities.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
European Commission's Online Dispute Resolution Platform: www.ec.europa.eu/consumers/odr
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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