Set under verdant trees on the banks of the Kunene River, Serra Cafema is one of the most remote camps in southern Africa. Guests can truly disconnect, unwind and relax to the sound of rushing water, and explore one of the driest deserts in the world.
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Set under verdant trees on the banks of the Kunene River, Serra Cafema is one of the most remote camps in southern Africa. Guests can truly disconnect, unwind and relax to the sound of rushing water, and explore one of the driest deserts in the world.
Set under verdant trees on the banks of the Kunene River, Serra Cafema is one of the most remote camps in southern Africa. Guests can truly disconnect, unwind and relax to the sound of rushing water, and explore one of the driest deserts in the world.
Set under verdant trees on the banks of the Kunene River, Serra Cafema is one of the most remote camps in southern Africa. Guests can truly disconnect, unwind and relax to the sound of rushing water, and explore one of the driest deserts in the world.
Set under verdant trees on the banks of the Kunene River, Serra Cafema is one of the most remote camps in southern Africa. Guests can truly disconnect, unwind and relax to the sound of rushing water, and explore one of the driest deserts in the world.
Set under verdant trees on the banks of the Kunene River, Serra Cafema is one of the most remote camps in southern Africa. Guests can truly disconnect, unwind and relax to the sound of rushing water, and explore one of the driest deserts in the world.
Destination: Emporium-Safari Serra Cafema is one of the most remote camps in Southern Africa, set under verdant trees on the banks of the Kunene River, looking across to Angola. Here guests can truly disconnect, unwind and relax to the sound of rushing water, and explore the seemingly endless horizon of the Namib Desert.
Experience: Diverse and contrasting experiences abound at Serra Cafema. Guests can go on adrenaline-rushing quad bike adventures (guided and dune sensitive), guided nature drives, and walks amongst the fascinating geological formations, as well as seasonal boating (water levels permitting) on the Kunene River. Respectful, authentic engagement with neighbouring Himba villagers is an enriching experience for guests.
Purpose: Serra Cafema is leased from the Marienfluss Conservancy, a 300,000-hectare (741,316-acre) tract of land owned primarily by the Himba people. We provide meaningful community support through educational programmes, skills transfers, employment, a fully-kitted mobile medical clinic and continuous nutritional aid, including thousands of tonnes of Covid-relief hampers during the pandemic. It is our responsibility and privilege to work with this community and protect one of the most untouched places on Earth.
Wildlife: The contrasting topography results in richly diverse wildlife. As the Kunene River is the only permanent source of water in this region, the river creates an oasis along its banks. Guests will marvel at its sinuous ribbon of green meandering through the lunar-like landscape of the Namib Desert, which stretches to the Serra Cafema mountain range in Angola to the north.
Game in this area includes occasional small herds of gemsbok, springbok and Hartmann's mountain zebra. The Kunene River has a large population of Nile crocodiles, which make for dramatic viewing. Burchell's courser and Benguela long-billed lark are among the characteristic bird species to be found in this area. Smaller creatures include a number of endemic reptiles such as the desert-plated lizard, and tiny desert chameleons.
Emporium-Safari Serra Cafema:
Sublimely appointed Emporium-SafariSerra Cafema is a place where guests can truly unwind to the sound of the rushing river, and to the powerful silence of the desert. There are eight thoughtfully furnished canvas guest suites (including one spacious family unit) set on elevated decks. Here guests are effortlessly immersed into the spectacular surrounds.
The Ozonganda (Herero for “main area”) affords spectacular views over the Kunene River, and is the perfect setting for enjoying the local cuisine and sharing stories of the day.
Set under verdant trees on the banks of the Kunene River, Serra Cafema is one of the most remote camps in southern Africa. Guests can truly disconnect, unwind and relax to the sound of rushing water, and explore one of the driest deserts in the world.
Amenities
Boating Seasonal or dependent on guide availability
Cultural Experiences
Family Accommodation
Game Drive (Day)
Game Drive (Night)
Guided Walks
Photo Hub
Pool
Quad Biking
Solar
Tented Camp
Activities
Emporium-SafariSerra Cafema – Nature Drives & Walks In Hartmann's Valley
Informative nature drives in open game vehicles allow guests to experience the true Namib in its unbridled glory. A broad spectrum of wildlife, from desert-adapted oryx, springbok, and Hartmann’s mountain zebra are familiar sightings. While walking provides unique opportunities to see the smaller denizens of the desert, from the famous fairy circles to the desert chameleon.
Emporium-Safari Serra Cafema – Full-Day Outing To Marienfluss Valley With A Packed Picnic Lunch
For a truly remote experience, the vast expanse of the Marienfluss Valley offers a much-needed sense of space and enables new interpretation of the concept of beauty. A safari at Emporium-Safari Serra Cafema will leave you in awe of the natural beauty of Namibia and its wildlife..
Emporium-Safari Serra Cafema – Quad Bike Excursion
One of our highlights, guided quad bike excursions through the fragile environs, is conducted with the utmost care along specifically allocated pathways, so as to tread lightly on the dunes and preserve the unique and delicate habitat of this landscape.
Emporium-Safari Serra Cafema – Visits To A Himba Community
In this isolated area, the Himba people continue their traditional semi-nomadic way of life and, when they are in the area, guests have an opportunity to learn about their lifestyle and customs.
Emporium-Safari Serra Cafema – Boating Trips On The Kunene River *
Boating on the wondrous Kunene River provides our guests with the opportunity to venture through the lush riverside oases. Nile crocodiles and water birds seem out of place in this surreal, lunar-like landscape.
Emporium-Safari Serra Cafema – Birding
Emporium-Safari Serra Cafema’s prime location means that it has a unique combination of water and desert birds.
Facilities
Property Facilities
Bar
Library
Pool
Private Vehicle Available
Room Facilities
Electrical Outlets
En-Suite
Fan
Hair Dryer
Internet Access (Complimentary)
Laundry Service (Complimentary)
Lounge Area
Mini Bar
Mosquito Nets
Outside Shower
Safe
Tea / Coffee
Verandah
Available Services
Credit Card
Activities on Site
Bird Watching
Boating
Game Drives
Massages
Quad Biking
Walks (Guided)
Activities Nearby
Cultural Tours
Quad Biking
F&Q
1. Where is Serra Cafema located?
Serra Cafema is one of the most remote camps in Southern Africa, situated on the banks of the Kunene River in Namibia. It overlooks Angola and is surrounded by the vast expanse of the Namib Desert.
2. What makes Serra Cafema unique?
Serra Cafema offers guests a truly remote and tranquil experience, allowing them to disconnect and unwind amidst the stunning scenery of the Kunene River and the Namib Desert. It also provides opportunities for cultural engagement with the neighboring Himba community.
3. What activities are available at Serra Cafema?
Guests at Serra Cafema can enjoy a range of activities, including adrenaline-rushing quad bike adventures, guided nature drives and walks, seasonal boating on the Kunene River, visits to a Himba community, and birdwatching. Full-day outings to explore the Marienfluss Valley are also offered.
4. How does Serra Cafema contribute to conservation and community support?
Serra Cafema is leased from the Marienfluss Conservancy, owned primarily by the Himba people. The camp provides meaningful community support through educational programs, skills transfers, employment, and medical aid. A portion of the camp's revenue goes towards conservation efforts and supporting the local community.
5. What wildlife can be seen at Serra Cafema?
The area around Serra Cafema is home to diverse wildlife, including occasional small herds of gemsbok, springbok, and Hartmann's mountain zebra. Guests may also spot Nile crocodiles in the Kunene River and various bird species, including endemic desert and water birds.
6. How can guests book activities at Serra Cafema?
Guests can book activities at Serra Cafema through the camp's reception or concierge services. The camp staff will assist in arranging desired excursions and experiences during the stay.
7. Are there cultural experiences available at Serra Cafema?
Yes, guests have the opportunity to engage respectfully with the neighboring Himba community, learning about their traditional semi-nomadic lifestyle and customs. Visits to the Himba village provide insights into their culture and way of life.
8. What amenities are available at Serra Cafema?
Serra Cafema offers amenities such as a pool, bar, library, and comfortable canvas guest suites with en-suite facilities. Guests can also enjoy guided walks, boating trips, quad bike excursions, and birdwatching activities during their stay.
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
you
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
P.M
United Kingdom
9.03/10
Fantastic hotel, great atmosphere, room upgrade was much appreciated. All the
staff I
interacted with were great. One of the best hotel experiences I have ever had I
would
unreservedly recommend the hotel and will return.
G.P
United Kingdom
9.68/10
Probably the best City hotel weve stayed at. Alal Gogo was particularly
outstanding.
He
managed to arrange for us to attend the Woody Allan Band show with our guest (who
is a
musician) even when it had been booked out and was very courteous throughout.
Thank
youa
so muclh. A wonderful stay.
C.M
United States
8.68/10
We love the hotel and its location. The front desk staff was extremely pleasant.
The
breakfast staff are very friendly and efficient.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
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You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
Serra Cafema is one of the most remote camps in Southern Africa, situated on the banks of the Kunene River in Namibia. It overlooks Angola and is surrounded by the vast expanse of the Namib Desert.
2. What makes Serra Cafema unique?
Serra Cafema offers guests a truly remote and tranquil experience, allowing them to disconnect and unwind amidst the stunning scenery of the Kunene River and the Namib Desert. It also provides opportunities for cultural engagement with the neighboring Himba community.
3. What activities are available at Serra Cafema?
Guests at Serra Cafema can enjoy a range of activities, including adrenaline-rushing quad bike adventures, guided nature drives and walks, seasonal boating on the Kunene River, visits to a Himba community, and birdwatching. Full-day outings to explore the Marienfluss Valley are also offered.
4. How does Serra Cafema contribute to conservation and community support?
Serra Cafema is leased from the Marienfluss Conservancy, owned primarily by the Himba people. The camp provides meaningful community support through educational programs, skills transfers, employment, and medical aid. A portion of the camp's revenue goes towards conservation efforts and supporting the local community.
5. What wildlife can be seen at Serra Cafema?
The area around Serra Cafema is home to diverse wildlife, including occasional small herds of gemsbok, springbok, and Hartmann's mountain zebra. Guests may also spot Nile crocodiles in the Kunene River and various bird species, including endemic desert and water birds.
6. How can guests book activities at Serra Cafema?
Guests can book activities at Serra Cafema through the camp's reception or concierge services. The camp staff will assist in arranging desired excursions and experiences during the stay.
7. Are there cultural experiences available at Serra Cafema?
Yes, guests have the opportunity to engage respectfully with the neighboring Himba community, learning about their traditional semi-nomadic lifestyle and customs. Visits to the Himba village provide insights into their culture and way of life.
8. What amenities are available at Serra Cafema?
Serra Cafema offers amenities such as a pool, bar, library, and comfortable canvas guest suites with en-suite facilities. Guests can also enjoy guided walks, boating trips, quad bike excursions, and birdwatching activities during their stay.
Enquiry Form
Become a Partner
Serra Cafema
Serra Cafema
Legal Terms & Conditions
Scope of Application
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
These Terms and Conditions govern the use of the Emporium Collection website and all hotel bookings made through the reservation system operated by Emporium Collection.
General Use of the Emporium Collection Website
The Emporium Collection website allows users to search for hotel availability, rates, and make bookings for a specified number of travelers and dates. Emporium Collection reserves the right to modify or discontinue its website at any time.
Hotel Content and Categories
All hotel information and descriptions provided on the Emporium Collection website are based on assessments made by the respective hotels. Emporium Collection acts as a content provider for the hotels and is not responsible for any errors, omissions, or inaccuracies in the hotel content. Hotel classifications, such as star ratings, are provided by the hotels themselves and serve as non-binding indicators of the hotel's standards.
Prices and Taxes
Displayed prices on the Emporium Collection website reflect current low-day rates provided by the individual hotels and are applicable to bookings made through Emporium Collection's reservation system. Prices include service charges and VAT for Germany, while tax regulations may vary for other countries. Visitors should note that additional local taxes or service charges may apply in certain locations, and the exact amount may fluctuate. Complimentary late check-outs, if offered as part of Emporium Collection benefits, are subject to availability and may be discontinued by hotels at their discretion. Obvious errors and mistakes in pricing are not binding.
Registration
Users may register on the Emporium Collection website, providing personal data voluntarily. This data may be used to prefill booking forms and tailor communications, subject to user preferences. Registration can be canceled at any time by contacting community@emporiumcollection.com.
Auto Log-in
Users may opt to stay logged in on the website, allowing for automatic authentication upon return. Login information is stored in a cookie on the user's device and expires after 60 days. Additional information about cookies is available in the privacy policy.
Accommodation Contract and Payment
Bookings made through Emporium Collection's reservation system establish an accommodation contract between the user and the chosen hotel. Payment is made directly to the hotel, and any claims or obligations arise between the user and the hotel. Rates offered through Emporium Collection cannot be combined with other promotions. Bookings are non-transferable and cannot be exchanged for cash or credit.
Making a Booking
Users must provide personal and credit card details to complete a booking. By confirming the booking, users enter into a binding agreement with the hotel. Upon receiving confirmation, users are provided with a booking reference number. Emporium Collection serves as a carrier for messages between users and hotels.
Cancellations
Users do not have a statutory right of withdrawal from bookings. However, hotels may offer voluntary cancellation or change options for selected offers, subject to terms displayed during the booking process.
Storage and Accessibility of the Contract
Booking information and terms are stored by Emporium Collection and can be accessed through user accounts. The current and previous versions of terms and conditions are available on the website.
Liability
Emporium Collection is liable for intentional or grossly negligent acts or omissions. Liability for breaches of essential contractual obligations is limited to foreseeable damages. Liability for harm to life, body, or health, as well as under the Product Liability Act, remains unaffected. Emporium Collection disclaims liability for third-party reproduction of website content and any misrepresentation of rates or products.
Intellectual Property
All intellectual property rights associated with the website and its materials are owned by Emporium Collection or its licensors. Unauthorized use, reproduction, or modification of website materials is prohibited without prior written permission.
Governing Law and Jurisdiction
Legal relations between users and Emporium Collection are governed by German law. Disputes are subject to the jurisdiction of the competent courts in Berlin, unless otherwise required by applicable law.
Miscellaneous
Invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity of remaining provisions. The website operates in English.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
