Supplier Closures & Block Out
3 night minimum stay applies during festive season from 15 December 5 January annually (No arrivals or departures are allowed on Christmas Day or New Years Day)

Inclusions and Exclusions
INCLUDES
Accommodation All meals and beverages (including premium wines, spirits and liqueurs, but excluding French Champagne) Private Guide, host, chef and butler (meals can be taken in the main lodge if guests prefer) Private game drives in open game-viewing vehicles (one vehicle for up to 8 guests, two vehicles for 9-10 guests) walking safaris, boat cruises, fishing, excursions to ancient rock art sites (accompanied by experienced guides) Tennis Return road transfers between Buffalo Range International Airport and the lodge Laundry service Telephone calls WiFi access where applicable Tourism Levy & VAT
EXCLUDES Purchases from the Singita Boutique & Gallery French Champagne Massage treatments Any additional activities not mentioned above Singita Malilangwe House
Day Use Rate (applicable for early check-in & late check-out) Transport to and from the reserve. Please see our flight & access documentation.

FIT Cancellation Policy
Group bookings, rates, payment and cancellation terms need to be negotiated on an ad hoc basis. Important to note here though is that a Group is deemed as such if the party occupies more than 60% of the beds at any given lodge.
2021

Standard bookings
Provisional reservations may be held for 14 days, thereafter must be released or confirmed with a 25% non-refundable deposit. The balance of payment is due on guest departure.
Penalty of 25% of the total reservation value if cancelled up to 61 days prior to arrival
Penalty of 100% penalty if cancelled 60 days or less prior to arrival

Festive Season bookings (15 December 5 January annually)
Provisional reservations may be held for 14 days, thereafter must be released or confirmed with a 50% non-refundable deposit. The balance of payment is due guest departure
In the event of any confirmed reservation being cancelled during the Festive Season, defined as 15 December 5 January annually, the following cancellation fees will be charged
Penalty of 50% of the total reservation value if cancelled up to 121 days prior to arrival
Penalty of 100% of total reservation value if cancelled 120 days or less prior to arrival

2022

Standard bookings
Provisional reservations may be held for 21 days, thereafter must be released or confirmed with a 25% non-refundable deposit. The balance of payment is due on guest departure.
Penalty of 25% of the total reservation value if cancelled up to 61 days prior to arrival
Penalty of 100% penalty if cancelled 60 days or less prior to arrival

Festive Season bookings (15 December 5 January annually)
Provisional reservations may be held for 21 days, thereafter must be released or confirmed with a 50% non-refundable deposit. The balance of payment is due guest departure
In the event of any confirmed reservation being cancelled during the Festive Season, defined as 15 December 5 January annually, the following cancellation fees will be charged
Penalty of 50% of the total reservation value if cancelled up to 121 days prior to arrival
Penalty of 100% of total reservation value if cancelled 120 days or less prior to arrival

Child Policies (Supplier)
CHILD POLICY

· Children are classified 2-16 years of age
· Infants are classified as under the age of 2 years
· Children of all ages are welcome
· Infants under the age of 2 years stay free of charge.
· Children aged 2-16 years stay at 50% of the adult rate when sharing with either one adult or child. A single child accommodated in their own suite will attract the full adult rate.
· Families wishing to share are encouraged to book Family Suites, Two- or Three-Bedroom Suites/Cottages, Villas or Private-use lodges.
· Triples are available on request, and requires an additional room being booked.

Supplier Family Rooms
No Family units available

Tour Leader Policy
Pilot/Guide rates and accommodation available

Amenities
Virtuoso Amenities 2021

• Upgrade on arrival, subject to availability
• Daily full breakfast, for up to two in room guests (included in rates, as are all meals)
• A Virtuoso gift to the value of $100 per couple
• Early check-in/late check-out, subject to availability
• Complimentary Wi-Fi

Rates Manual Child Policy
CHILD POLICY

· Children are classified 2-16 years of age
· Infants are classified as under the age of 2 years
· Children of all ages are welcome
· Infants under the age of 2 years stay free of charge.
· Children aged 2-16 years stay at 50% of the adult rate when sharing with either one adult or child. A single child accommodated in their own suite will attract the full adult rate.
· Families wishing to share are encouraged to book Family Suites, Two- or Three-Bedroom Suites/Cottages, Villas or Private-use lodges.
· Triples are available on request, and requires an additional room being booked.